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University Hospitals Dorset NHS Foundation Trust

Outpatient assessment clinic at Beales

beals timelase still 2

Work has started to transform the top floor of Beales department store in the Dolphin Centre in Poole into an outpatient assessment clinic. This is part of our ‘Think Big’ initiative to help tackle our waiting lists and bring diagnostic services closer to the community.

We have been developing plans with our partners across Dorset to run outpatient appointments in a completely different way than they are currently run in our hospitals. The unit is initially planned to cover dermatology, orthopaedics, ophthalmology, and breast and Abdominal Aortic Aneurysm screening.

Many of the team involved with the transformation from retail space to clinic were involved with the build, design and kit out of the first Nightingale hospital in London’s Excel building. They have been using similar fast build and modular solutions to help optimise the space for the benefit of both our patients and our staff. Our clinical colleagues have been involved with all the plans as they believe this will allow them to see and assess more patients than is possible in our existing clinics across our hospitals and it will also be a better experience for our patients.

The team worked flat out over the course of a week to get the main structure in place, creating 2,600 square metres of partitioned space. They used 24,000 metres of metal stud and 12,000 metres of cabling in the construction.

To house the breast screening equipment, the team had to construct a lead-lined area, including ceiling, to comply with radiation regulations to protect our patients and staff. The lead alone for this weighed over three tonnes.

It was also necessary to add 1,000 metres of pipework for the plumbing. It is not just the teams and skills from the Nightingales that have been used, 1,000 of the 4,200 plasterboards came from the Nightingale stock, as well as the wash stations, over 200 light fittings; the dado rails to house the power supply and data networks; and over 90 doors.

We have been working closely with Beales and Legal and General, the landlords of the Dolphin Centre, to make this new and innovative centre a reality. Thanks to them for all they have done and also to our construction partners CFES, architects BDP and Innova who are supplying us with materials from the Nightingales.

Now that the basic infrastructure is in place, we need to kit out with clinical equipment ready to welcome our first patients later this year to the outpatient assessment clinic at Dorset Health Village.

Want to know more? See our FAQs on our outpatient assessment clinic and watch a time lapse of the build at Beales here.

We need to hear from you

We are contacting patients via text message as part of our work to tackle the large waiting lists caused by the pandemic.

Over the last year many non-emergency operations and procedures across the NHS had to be cancelled or postponed because of Covid-19. We are working hard to prioritise our lists and will be contacting patients waiting for appointments at the Royal Bournemouth, Poole and Christchurch hospitals via text message or letter to obtain further details.

If you receive one of these messages, please respond so we can help you with your care. We would like to assure you that: 

  • our communication will only ever ask questions relating to your care
  • we will never ask for bank details or reference to money or payment
  • we will never ask you for your name or address, however you will be able to update your details if they are not correct
  • our message will include a unique pin and we will ask you to input your date of birth only to log in
  • a business reply address in Macclesfield will be supplied – this is where our team are collating your responses 

Cardiology patients are among those being sent messages. Steph McCormick, nurse specialist and cardiology service manager, said: “We know how long some patients have been waiting and we know how hard this can be. We are determined to do everything we can to help work through our waiting list as quickly as possible. Contacting patients digitally will enable us to do this as efficiently as possible so please do respond when you receive a message from University Hospitals Dorset.” 

Thank you for your patience.

we need to hear from you

Artist pays tribute to hospital with paintings

Local artist Sebastian Avoray has donated artwork to Poole Hospital.

The two pieces of art feature a coral reef with an assortment of underwater life and have been displayed in the  waiting room of the elderly medical assessment unit.. With their bright colours and interesting arrangement, the paintings havebeen a large talking point with both patients and staff.

The unit had been recently renovated with money raised from Poole Hospital Charity’s Elf Dash when Sebastian reached out to the fundraising team to see how he could help. He then visited the waiting room many times to meet the staff and understand what style of art would have the most benefit for patients.

Advanced nurse practitioner, Samantha Sargent, said: “We are so proud to have these paintings. Many of our patients come into the hospital with dementia so it is wonderful for them to have a painting like this to distract them and calm them if they are waiting for an appointment. It really brightens up our day when we discover new things in the painting.”.

Sebastian, who is also a neuroscience student, added: “After recently moving to the area and seeing the pressure hospitals are under, I wanted to give back to my local hospitals. The paintings took a few months and I feel very proud knowing that patients at the hospital may get some joy out of them.”

Sebastian is in talks with other departments for their own commissions. Special thanks to Dorset Framers who supplied the frames. 


The Village Gym opens doors to visitors of patients receiving end of life care

University Hospitals Dorset has teamed up with the Village Gym to provide free passes to visitors of patients who are receiving end of life care at the Royal Bournemouth Hospital (RBH). img 3782

The pass allows friends, famly and visitors of patients to use the showering and changing facilities at the gym, including fresh towels. As the gym is located across the road from RBH, Royal Bournemouth Hospital, the convenience allows visitors to never be far away from their loved ones while taking care of themselves.

Roxy Launder manager of the Village Gym, said: “Having a loved one who is receiving end of life care can be really stressful. We hope this service gives family members one less thing to worry about, and the peace of mind that they’re just over the road should they need to rush back to the hospital. We are so proud of this service and all of us here wanted to give back to our community.”

RBH palliative care nurse, Rachel Targett, added: “This pass from the Village allows family members to not be far from the bedside in those important last moments. This makes a massive difference; after all we only have one chance to get it right.”

This service is unlimited for relatives of patients who may be in hospital for a period of time. Visitors can find out more about the passes by speaking to the palliative care team.

New name for major new NHS investment in Dorset

On its’ first birthday (1 October), University Hospitals Dorset (UHD), has announced the name of its’ major new construction at Royal Bournemouth Hospital: ‘The BEACH Building’

The name follows a consultation with staff and stakeholders, which saw hundreds of suggestions.land beach building ltor david moss edwin davies lisa stooks pankaj dave debbie fleming paul rowley

BEACH represents what happens in the building: Births, Emergency care, And, Critical care and child Health. 

The idea came from Lisa Stooks, a librarian in the Trust’s library and knowledge service, who took part in an extensive engagement to suggest a name for the building.

Commenting on the announcement, Debbie Fleming, UHD’s chief executive, said:

“In deciding what to name the new building we wanted something that will stand the test of time as well as acknowledging the range of clinical services within.

“The BEACH Building was way by far the most popular name considered, and was supported by representatives of all the clinical teams who will work in the building.

“We are so grateful to Lisa for her suggestion and were delighted that she was able to join us to announce the new name.”

Looking forward to what the new development will mean, she added:

“Today’s announcement is a significant milestone as we move towards a single site for emergency care.

“The transformation of the Royal Bournemouth Hospital site is well underway providing brand new patient facilities for top class care.”

Richard Renaut, UHD’s chief strategy and transformation officer, said:

“The BEACH Building is clear, logical and descriptive - it also sets us apart as being a ‘hospital by the sea’.

“The name also means we can have beach themed wayfinding and artwork, as well as reflecting the range of individual patient groups using the building.”  

The new building will open in Autumn 2024 and forms part of the £250m transformation of UHD’s hospitals, which has recently had final HM Treasury approval. The total programme of works runs up to 2026 and includes investment to develop Poole Hospital as the major planned care hospital for east Dorset and ambitious plans for its Christchurch Hospital to support ongoing patient treatment.

Photo caption (LtoR) :

David Moss, UHD chairman; Edwin Davies, UHD director of estates and capital development; Lisa Stooks, UHD librarian, Pankaj Davé, UHD non-executive director and chair of UHD transformation committee; Debbie Fleming, UHD chief executive; Paul Rowley, Integrated Health Projects (IHP), senior project manager (principal contractor)

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