CQC publishes reports on surgery services
The Care Quality Commission (CQC) has published reports on our surgery services at Poole and the Royal Bournemouth Hospital (RBH) following unannounced inspections in January.
Following the inspection, surgery services at Poole Hospital have been rated ‘good’ overall, and for the areas of safe, effective, caring, and responsive. Well-led has been rated as ‘requires improvement’.
Surgery services at RBH have been rated as ‘requires improvement’ overall, and for being safe and well-led. Effective, caring and responsive have been rated as ‘good’.
Neil Cox, CQC deputy director of operations in the south said: “We found at our inspection of surgery services across both Royal Bournemouth Hospital and Poole Hospital, that staff and leaders were skilled, capable and passionate about providing the best possible care.
“Across both sites we found staff worked well together to deliver care that met people’s individual needs and was based on the latest guidance. Staff ensured people could make informed decisions about their care and people told us they were treated with kindness and warmth, even when the services were busy.
“We were pleased to find improvements at Poole Hospital since our last inspection, although we identified some issues with auditing which leaders intend to address.
“We also found some concerns with at Royal Bournemouth Hospital regarding how well leaders had identified and addressed safety risks. There were two breaches of the legal regulations relating to how the service provided safe care and treatment, and how it was being managed.
“We have told the trust to submit an action plan so we know exactly how they are going to address the issues we found.
“The trust is aware of where improvements are needed and has already started to address the concerns we found at our inspection. We will continue to monitor the progress of those improvements to keep people safe during this time.”
Siobhan Harrington, Chief Executive of University Hospitals Dorset, said: “I am very proud that the CQC reports highlight that colleagues across our surgical services are skilled, capable and passionate about providing the best possible care. Patients also told the CQC that they were treated with kindness and warmth, even when our services were busy.
“The CQC shared with us where improvements were needed, and we immediately addressed a number of concerns. We have also put action plans in place to make further progress.
“Thank you to the CQC for working with us to help improve care with these reports. Thank you also to our patients who gave feedback and to our colleagues across surgical services for all that they do in delivering the care that meets people’s individual needs.”
You can read the full release from the CQC here while the full inspection reports will be published on the CQC’s website under each hospital page:
