The Poole and RBCH IT Service Desk has changed

A new Helpdesk software solution to centralise all IT service requests and incident reports is live.

You are no longer able to log calls through the current This email address is being protected from spambots. You need JavaScript enabled to view it. email address.

Please email the appropriate address from those listed below:

This email address is being protected from spambots. You need JavaScript enabled to view it. (For use by GP surgeries on any items related to ICE)

This email address is being protected from spambots. You need JavaScript enabled to view it. (For use by GP surgeries, DHUFT, Southampton and DCH on any items related to Graphnet EPR)

This email address is being protected from spambots. You need JavaScript enabled to view it. (For any items related to Dorset Care Record)

This email address is being protected from spambots. You need JavaScript enabled to view it. (For use by DHUFT for items related to Camis)

This email address is being protected from spambots. You need JavaScript enabled to view it. (For use by the CCG sending notifications about GP changes and surgery changes)

This email address is being protected from spambots. You need JavaScript enabled to view it. (For use by third party companies relating to Network Issues or requests)

The reason for creating the different email addresses is so that we can automatically divert your call to the relevant IT technical team to assist you without further delay.

If you have any questions, please email This email address is being protected from spambots. You need JavaScript enabled to view it..