ED attendances: Setting a good example

There has been an increase in the number of staff coming to our ED as a default rather than for attending for an emergency. We have had instances of staff attending when they should have contacted their GP or accessed a UTC appointment. Some are leaving their workplace to be checked in and wanting to return to their work awaiting their review.

Please remember, if you need to attend ED, you will be processed in the same way as a member of the public and must stay in the department while waiting to be seen. With our emergency departments so busy, the teams are working incredibly hard to see the most poorly patients first.

Hold your clinic at Beales

There are 16 large generic clinic rooms available at our Outpatient Assessment Clinic (OAC) in Beales, Poole to assist teams in reducing waiting lists. The clinic also has volunteers on site to provide patients with a person-centred journey. For a video tour of the clinic, click here, and to find out more, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Car parking tickets at Littledown

BH Live, the operator of the Littledown site, have informed us that they will be cancelling the parking charge notices which were issued to permit holders recently, and have apologised for this error. If you are a valid permit holder and parked within the hospital-leased section of the Littledown car park but received a ticket, this will be rescinded. We are advised that this process will be taking place over the next couple of weeks.

To ensure that you do not incur any charges in the future, it is recommended that you submit an appeal as stated on the ticket to Horizon (BH Live's car parking enforcement contractor) and that you undertake the following checks:

• check that you hold a parking permit which enables you to park at Littledown
• your permit is in date
• your permit applies to the vehicle you're driving (you can register multiple vehicles on your permit)
• you are parked within the correct UHD-leased areas of the Littledown car park.

Please remember that we only lease these spaces and the owners have their own rules around managing the site.

If your current permit is expiring and you need to apply for a new one, or you think you need to update your records, you can do so here.

Join our all staff briefing next Wednesday

Catch up with the latest news about our trust at the next all staff briefing with Siobhan Harrington. This takes place next Wednesday (3 August) at 8.30-9am in the gym at Christchurch Hospital and on Teams – join here. You'll also receive a copy of the August edition of The Brief, including the cascade form to share the key messages with your teams.

RBCH: Cause for Concern update

The adult Cause for Concern referral process at RBH and Christchurch has changed. This is now in line with Poole site. Please check here for the latest version of the referral flow chart.

If you have any questions contact Helen Beaulieu on ext. 4580 and Teresa Izzo on ext. 2619.

RBH: palliative care team no cover on this Saturday

Please note that due to unforeseen circumstances there will be no RBH hospital palliative care cover on Saturday (30 July).

For urgent concerns, 24 hour advice is available from the Macmillan Unit, please call ext. 5470 option 1 between the hours of 8am-5pm and option 3 between the hours of 5pm to 8am.

For non-urgent queries, please leave a message on ext. 6021 and a staff member will pick these up on Sunday (31 July).

Celebrate South Asian Heritage Month

South Asian Heritage Month is celebrating its third year and focusing on the theme of 'Journeys of Empire'. South Asian influences can be found everywhere in the UK, from food and clothes to music and even words.

Join us for coffee and chai on 9 August at Poole from 11.30am-12.30pm outside the Dolphin Restaurant or celebrate at RBH on 11 August, 12-1pm, in the marquee.

If you cannot make our in-person events, log on and share your stories on 17 August with a virtual event from 11.30am-12.30pm here.

Last chance to have your say in our July People Pulse survey

You have until Sunday (31 July) to make your voice heard in our July People Pulse survey!

Raise your voice, influence positive change and make your voice heard. Your views lead to projects across our hospitals to improve all of our health and wellbeing, and make UHD a better place to work.

Take five minutes to share your views in the July People Pulse Survey, so we can continue making changes that matter to you.

Locum's Nest app

From 1 August all future shifts for booking medical staff need to be advertised in alignment with the designated rates. These should adhere to the defined escalation process available on the Locum's Nest app, and other electronic platforms.

All doctors should join Locum's Nest for access to shifts and to support our aim to phase out paper-based methods of recording and paying for extra-contractual activity.

Locum's Nest will continue to support the process of joining as well as to offer additional training. Download the Locum's Nest app here for IOS and here for android.

Email This email address is being protected from spambots. You need JavaScript enabled to view it. to support the onboarding of payroll or contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Don't forget to complete your National Audit of Care at the End of Life (NACEL) survey

If part of your job involves caring for, or coming into contact with patients approaching end of their life, we want your views for the NACEL survey. Your opinion matters. Please take a minute to complete the survey so we can listen to you, celebrate the outstanding care you already provide, and learn how to improve this important part of our service.

RBCH: click here to submit your survey

Poole: click here to submit your survey

New paracetamol toxicity management guideline (SNAP)

The standard 21 hours acetylcysteine policy for managing paracetamol policy has now been replaced with SNAP (12 hours policy). This should result in fewer adverse effects, shorter duration of administration and improve patient flow. You can read the latest version on the medicines pages of the intranet.

Change to immunology allergy reports

The table for allergy class reactions for all allergens has now been removed from immunology allergy reports. The report will continue to highlight results ≥0.35KUA/L.

The allergen class table can be found in the immunology> allergy reference ranges section here.

Please contact immunology if you have any further enquires.

POOLE: New electronic referral form for outpatients

For all ward clerks based at Poole, there is a new electronic request form for booking outpatient follow ups. To access the form you need to open the Eforms page on the intranet. The username and password is the same as your PC. From here you complete the information relating to the appointment needed.

Free staff bike maintenance

Dave from Bike Fixed is available for a free bike tune up at RBH on 10 August and Poole on 11 August. He will be available from 9am-4pm.

If you suspect your bike may need replacement parts, Dave may be able to supply these but they will incur a charge. If Dave spots something which may need to be replaced, he'll advise you about this at the time of the service.

A limited number of appointments are available on each date. If you'd like to book your bike in, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and include a mobile/office contact number in case the mechanic needs to contact you.

Discounted staff tickets for Walk for Wards 2022

Walk for Wards returns on 17 September. Join us at Upton Country Park and walk 3km, 5km or 10km along our wheelchair friendly routes to raise money for a ward or department close to your heart.

From 1 August we're offering discounted tickets to all staff – just choose 'Staff Discount' as your ticket option and sign up using your uhd.nhs email address.

This year's event will feature live music from The Late Shift, a mini-makers market, and refreshments from Rapid Relief UK who will be on hand to provide a delicious free burger meal to every participant.

Sign up here.

Educational webinars for NHS staff for 24 hours

Featuring topics such as career planning, coaching skills and interview skills, sign up for 24 hours of webinars from NHS Elect. Drop in and out of the sessions, in aid of cancer charities. Find out more here.