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University Hospitals Dorset NHS Foundation Trust

Staff Bulletin 3 May 2022

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POOLE: departure lounge is open, supporting flow

The departure lounge trial at Poole in the former RVS café continues today and tomorrow (3-4 May), and 9-10 May.

It is important that all suitable patients for discharge are transferred to the departure lounge as early as possible, to ensure beds are available for patients awaiting admission via emergency and elective pathways, with the aim that one patient from each speciality arrives before 10am.

You can find out more about the patient inclusion and exclusion criteria in the standard operating procedure (SOP) available in the latest news on the intranet.

To contact the departure lounge, which is open from 9am-4pm, for any queries please ring ext. 5707 or ext. 4172.

Celebrating Nurses Week 2022: 6-12 May

As part of our Nurses Week celebrations, and in honour of Florence Nightingale, a lamp will be journeying through UHD to wards on all of our sites – symbolising the unity of nurses across our trust. Our chaplains will be visiting wards with the lamp, and we would like you to nominate nurses from your area on each site to accompany them. Please email you nominations to This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..

The lamp will be on site at Christchurch, the Macmillan Unit and Royal Bournemouth Hospital on 11 May, and will complete its journey through Poole, Forest Holme and St Mary's Maternity on 12 May, finishing at our Poole chapel for a Nurses Week blessing service at 12.30pm. There will be services in each of our chapels at 12.30pm, and these will be livestreamed on our social media.

We would love to see pictures of the lamp as it travels across the trust, please send yours to This email address is being protected from spambots. You need JavaScript enabled to view it. or use the hashtag #uhdnurses2022 on social media.

Don't forget to send in your pictures and videos to This email address is being protected from spambots. You need JavaScript enabled to view it. by the end of the day today to celebrate the nurses in your area during Nurses Week.

Questions we can all ask in Deaf Awareness Week

If I call a patient's name in the waiting room, will they hear me? Can my colleagues lip read if my camera is switched off on teams? If a patient can't fully hear the options I am giving them, can they consent?

Our hospitals should be inclusive to all our patients and colleagues, however this may not always be the case for those who are deaf and hard of hearing. This week is Deaf Awareness Week, but there are permanent changes we can make to our behaviours to help the deaf community, including taking part in Deaf Awareness training. The training takes one and a half hours to complete, over 12 modules and includes a quiz.

Deaf awareness e-learning is available free to all staff, click here to start the training using access code UHDNHSFT.

Getting insulin safety right

This week is insulin safety week, raising awareness of insulin safety among healthcare professionals. Many of us treat patients with diabetes and it is important to know the right insulin, right dose, in the right way and at the right time. Pop down to the restaurant at RBH to meet our diabetes team this week to find out more.

Reminder: Microsoft Office support ended

From Sunday (1 May) the Outlook 2010 app is no longer supported by Microsoft Office and we will not be able to access our emails via the app. We will only be able to access our emails using the online version of Office 365.

Dying matters awareness week - helping to make sure everyone is #InAGoodPlace when they die

This week is dying matters week, where communities across the country come together to talk about death, dying and bereavement.

It's never too early to start to have these conversations and can mean that as a community we can work towards ensuring Advance Care Plans are documented and that everyone can be #InAGoodPlace when they die – physically, emotionally, financially and crucially, with the right care and support.

In Dorset, local clinicians in collaboration with HCI (Health and Care Innovations), have developed a suite of four videos and supplementary leaflets which provide an overview of things patients may wish to consider when thinking about making an advance care plan, this can be found here.

From today, meet the end of life and specialist palliative care team in the dome and atrium (3-6 May) to find out how you can learn more.

Become an end of life champion

Keep up-to-date with our end of life team with a quarterly newsletter and become an end of life champion. These champions will cascade information to colleagues and be a source of advice in their departments. To become a champion please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Retiring Internet Explorer

On 15 June, we will be retiring the Internet Explorer browser.

Whether Internet Explorer is your primary browser or you only use it for specific tasks, we will no longer be able to access Internet Explorer on your device after this period, you will automatically be re-routed to Microsoft Edge.

IT has ensured that the main clinical apps used in the trust will continue to work when accessed via the EPR interop or standalone. Please ensure that any specific ​web-based apps that are used by your specialty work in MS Edge prior to 15 June. Chrome will not be impacted.

For any queries, contact Matthew Curley at This email address is being protected from spambots. You need JavaScript enabled to view it..

Join in with prayer

Roman Catholic masses have resumed on RBH and Poole sites at the following times:

RBH: first Wednesday of each month at 5.30pm

Poole: first Thursday of each month 12pm

All staff very welcome.

New resource for patients on waiting times

The NHS has recently launched the national planned care patient digital platform which gives patients direct access to the latest average wait time information for our trust, as well as helpful advice for patients while they wait.

We're encouraging patients to look at the site where you may find the information you need before contacting your GP or hospital for an update about any elective procedures you are waiting for.

Updated weekly, the site is easy-to-use and is 'open-access' so carers, friends, relatives, and NHS staff can also access this information.

Together leading compassionately - leadership and management offer from Dorset ICS

The Dorset ICS is launching a new offer of support and development for leaders and managers across the Our Dorset system. The programme is an offer of two halves; inspirational 90-minute webinars hosted by expert speakers centred around managing and leading compassionately and collaboratively and facilitated sessions. If you decide to take part, please let the Organisational Development team know so we can get an idea of what support our staff are receiving and we can share your learning.

You can find more about the offer and links to sign up here Together Leading Compassionately – Join Our Dorset

Psychology eBook trial

The library is trialling a collection of psychology and mental health eBooks, with over 600 different titles. Click here to see them all. You will need your NHS OpenAthens login to access the eBooks or alternatively you can contact the library for a list. If you have any feedback about these titles and think these are something we should purchase, please get in touch with us at This email address is being protected from spambots. You need JavaScript enabled to view it..

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