Stoma Care Department
A stoma is an artificial opening to or from the intestine, also known as the gut or bowel, onto the abdominal wall and is usually created by a surgeon. There are two main bowel stoma types: ileostomies (usually situated on the right side of the abdomen) and colostomies (usually situated on the left side of the abdomen). The stoma will divert faecal waste that is then collected in a pouch that sits on the abdomen.
Although we do not carry out bladder surgery here at Poole, we do look after patients who have had a urinary diversion resulting in the formation of a Urostomy or Ileal Conduit.
Referrals to the stoma department can be made by hospital staff, GPs, relatives and patients.
Pre-operative
Stoma care nurses see all elective patients prior to stoma (or potential stoma) forming surgery.
We offer counselling, provide necessary literature and we also mark the abdomen in preparation for surgery.
In hospital
Stoma care nurses provide post-operative care to in-patients. We provide education on stoma management and diet advice to the patient and to their partners and carers to ensure as much independence as possible on leaving the hospital.
Follow-up and ongoing care
Post-discharge, the stoma care nurses provide follow-up for all stoma patients. This includes: telephone calls, home visits, ad hoc appointments, and routine clinic appointments.
We assess the patient’s condition since returning home and reinforce their stoma care routine to encourage independence. We also provide dietary advice and support as required, review products and provide supplies if needed.
Anyone can contact us for advice on ongoing care; you don't even need to have had your operation at Poole.
Who we are
Tracy Lees – Clinical Nurse Specialist – Stoma Care
Danielle Simpson – Clinical Nurse Specialist – Stoma Care
Mary Grace Francisco – Hollister Clinical Nurse Specialist – Stoma Care
Debbie Best – Healthcare Assistant - Stoma
Jenny Pipe - Hospital Volunteer/CUPID Co-Coordinator
Rachel Spencer – Admin Assistant
Contact us
Monday to Friday, 9am-4.30pm
Telephone: 0300 019 8199 (voicemail available)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Referrals: This email address is being protected from spambots. You need JavaScript enabled to view it.
While we will aim to return your contact as soon as possible, please be aware there may be a delay before we can do so. If you are unable to reach us and the call is urgent, please contact your GP, District Nurse or 111.
Appointments
Please ensure you bring a spare pouch with you for appointments, as the nurse will usually want to review your stoma. If you cannot make an appointment, please do let the department know as soon as possible on 0300 019 8199.
The stoma team hold:
- A weekly clinic every Thursday morning from 9:30am – 12:30pm at the Pink clinic in Poole hospitals outpatient department.
- A monthly Clinic held 4 weekly on a Tuesday afternoon from 2pm – 4:30pm at Swanage Hospital.
- A monthly Clinic held 4 weekly on a Friday afternoon from 1pm – 5pm at Wareham Hospital.
All other appointments are held on the Surgical assessment unit, please present to the reception desk on C4 in the main building, where a stoma nurse will find you.
