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University Hospitals Dorset NHS Foundation Trust

Stoma Care

Royal Bournemouth Hospital team:

  • Jane Wijeyekoon- Clinical Nurse specialist – Stoma Care
  • Emma Gosheron - Clinical Nurse specialist – Stoma Care
  • Jane Adams - Clinical Nurse specialist – Stoma Care
  • Christina Vincent - Specialist Stoma Health Care Assistant/Administrator

Phone: 0300 019 4813

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Poole Hospital team:

  • Tracy Lees – Clinical Nurse specialist – Stoma Care
  • Danielle Simpson – Clinical Nurse specialist – Stoma Care
  • Mary Grace Francisco – Clinical Nurse specialist – Stoma Care (Hollister)
  • Debbie Best – Specialist Stoma Healthcare Assistant
  • Rachel Spencer – Administrator

Phone: 0300 019 8199

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While we will aim to return your contact as soon as possible, please be aware there may be a delay before we can do so. If you are unable to reach us and the call is urgent, please contact your GP, District Nurse or 111.

Our Stoma Care Departments provide care, advice and support to patients who are having bowel or urology surgery and will have a stoma formed.

Our dedicated team of specialist nurses provide highly skilled, patient-centred care and aim to:

  • provide relevant information and support prior to surgery
  • support patients practically and psychologically
  • help patients to prepare for leaving hospital
  • continue care after discharge from hospital through the use of outpatient clinics, telephone support and, in some cases, home visits
  • ensure continued access to stoma care nurses as required long term
  • deliver education in stoma care as required
  • work with all members of the multidisciplinary team to ensure the best outcomes for our patients.
  • Patients may be referred to the Stoma Care Department by any healthcare or social care staff.

Pre-operative

Stoma care nurses see all elective patients prior to stoma (or potential stoma) forming surgery.

We offer counselling, provide necessary literature and we also mark the abdomen with a site marking pen in preparation for surgery. This will give our patients the opportunity to ask questions and hopefully dispel any preconceptions or anxieties.

In hospital

Stoma care nurses provide post-operative care to in-patients. We focus on teaching self-management of your stoma, advising on the choice and use of appliances, and skin care so that you are confident before you go home.

Follow-up and ongoing care

Post-discharge, the stoma care nurses provide follow-up for all stoma patients. This includes, telephone calls, ad hoc appointments, routine clinic appointments and in some cases home visits.

In clinics, our stoma care nurses can check the stoma and skin health, review equipment and address any problems with any aspect of life with a stoma.

Anyone can contact us for advice on ongoing care.

The UHD stoma care pathway is as follows:

1st appointment – 7-10 days post discharge
2nd appointment - 2-3 weeks
3rd appointment - 6 weeks
4th appointment - 3 months
5th appointment - 6 months

Further appointments will be patient initiated as required.

Volunteer/ 'Buddies'

Within our team we also have our amazing ostomate volunteers who can talk with you about all aspects of life with a stoma. If at any point you feel talking to one of our volunteers would be beneficial for you, please let us know.

Support group

Colostomy
Urostomy
Pouch
Ileostomy of Dorset
CUPID provides informal get-togethers for patients, their partners and friends, for support and to share information.

UHD sessions are held at:

The Lounge Room, Longfleet Baptist Church, 138 Wimborne Road, Poole, BH15 2EX

Co-ordinator: Jenny Pipe

For details regarding CUPID please contact us.

Useful Association Information

The Colostomy Association

The Colostomy Association is a dedicated charity that represents the interests of people living with a colostomy. It provides advisory literature, a magazine and website.

Website: www.colostomyassociation.org.uk

The IA – ileostomy and internal pouch support group

The IA is a national support group run by, and for, people with an ileostomy or internal pouch. It provides advisory services through its website, leaflets, its magazine and local group meetings.

Website: www.iasupport.org

The Urostomy Association

The Urostomy Association is a national support group for people with a urostomy or other form of urinary diversion. It provides support and advice through its website, leaflets and its magazine.

Website: www.urostomyassociation.org.uk

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