Emergency Department (ED)
We have Emergency Departments (ED) at both the Royal Bournemouth and Poole hospitals. They are both open 24 hours a day, seven days a week.
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Poole Hospital, Longfleet Rd, Poole, BH15 2JB. Tel: 0300 019 2202 Site map here
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Royal Bournemouth Hospital, BEACH Building, Castle Lane West, BH7 7DW. Tel: 0300 019 4169 Site map here
Royal Bournemouth Hospital's Emergency Department relocation – no change to Poole services
The Emergency Department (ED) at the Royal Bournemouth Hospital (RBH) has now moved to a new, purpose-built facility just 100 metres away in the BEACH building. The new ED has dedicated entrances for patients arriving by foot, car, or ambulance.This change has no impact on services at Poole Hospital, which will continue to operate its ED and Urgent Treatment Centre (UTC) as normal. Poole remains the region’s trauma unit.
For more information about the ED move at the Royal Bournemouth Hospital, click here.
Royal Bournemouth Hospital
Treatment is allocated based on the nature and seriousness of the presenting problem, so you may find patients who arrive after you are seen before you. We understand this can be frustrating, but it is important we prioritise care based on need and we really appreciate your patience.
If you are treated in one of our emergency departments, you may be admitted onto majors and possibly then kept for observation or taken to a ward, or the clinician who sees you treat you in minors and decide you are able to leave hospital after treatment. They will let you know what follow-up, if any, is required before you leave. Your GP will receive a letter advising them that you attended our ED.
When you attend one of our EDs, you will need to book in with a receptionist. You will then be seen by a triage nurse who will treat you, refer you to another health care provider such as an out of hours GP or a dentist, or allocate you for treatment in the department. The triage nurse may also arrange for investigations such as blood tests or x-rays to be carried out. Before you attend one of our EDs, please check you are choosing the right service for you.
If you arrive by ambulance you will still see the triage nurse, unless your illness or injury needs immediate care. If you are very unwell you may be taken to our resuscitation room, often called 'resus'.
Poole Hospital
