Outpatients self check-in kiosks roll out to RBH and XCH

Self-check in kiosks are now available in main outpatients at XCH and RBH, as well as in the Derwent and thoracic department.

The kiosks reduce administration involved in booking patients in, enabling more time to be spent with each patient clinically. Staff can also use the data from the interactive kiosks, provided by InTouch, to track and manage each stage of a patient's outpatient journey in real time, while clinicians can ‘call' patients to their clinic room from their PC via wall mounted screens in waiting areas.

The kiosks, part of our outpatients digital transformation programme, mirror the same facilities already available at Poole Hospital.

Orthopaedic outpatients at RBH will follow in a later roll out. Want to know more? Find it on the intranet under the outpatients section, or contact:

• Superusers RBH: Karen Turtle, Nicky Burress, Tracey Courts, Kathy Worth, Sarah Smith, Caroline Berry and Gabriela Kuzara-Carnell
• Superusers XCH: Sarah Desborough, Allyson Rogers and Kathy Worth.

Stay up to date: The Brief and all staff briefing

Your August edition of The Brief is out now, complete with your handy ‘The Brief in brief' document to help you cascade the key information to your teams and feedback any queries or comments. Please return this cascade feedback form to Siobhan Harrington, CEO, or email it to This email address is being protected from spambots. You need JavaScript enabled to view it.

You can also catch up on Siobhan's all staff briefing from earlier this week here.

Pay awards

We are still awaiting further details of the recent national pay awards and how these will be implemented with any details of back pay. We will share these as soon as we have them.

Inpatient swabbing this Saturday

This Saturday (6 August), due to staffing, the swabbing service will close from 12noon. Staff requesting swabs for inpatients will need to follow the out of hours process for authorisation.

RBH: No palliative care cover this Sunday (7 August)

For urgent concerns, 24 hour advice is available from the Macmillan Unit, please call ext. 5470 option 1 between the hours of 8am-5pm and option 3 between the hours of 5pm-8am.

For non-urgent queries, please leave a message on ext. 6021 (HPCT) and a staff member will pick these up on Monday (8 August).

Improving end of life care

Many of us play a role in providing end of life care, whether we work on the wards, in the catering department, or volunteers - the welcome we offer, a smile, small acts of kindness can make a huge difference.

We want the views of all staff who come into contact with patients approaching end of life. Your opinion matters. Please take a minute to complete the NACEL survey so we can listen to you, celebrate the outstanding care you already provide, and learn how to improve this important part of our service.

RBCH: click here to submit your survey

Poole: click here to submit your survey

New syringe pumps for palliative care

There is currently a replacement process underway to phase out the Version 2 CME T34 syringe pumps with the newer model BodyGuard™ T. There is very little difference in how the pumps are prepared/operated. There are some subtle differences in pump signage, and different advice on battery storage when the pump not in use, detailed here.

Please do not contact the equipment team, they will replace the pumps at routine servicing or contact you to seek pumps for replacement. The changeover periods are from 8 August at RBH and 15 August at Poole. Please ensure all staff using these pumps are aware that they may still see the two different versions of syringe pump during changeover. Complete the relevant on line tutorial from BD. You will need to register on this web link or by following this QR code. You will get a certificate at the end of this process. Familiarise yourselves with the alarm codes for the BodyGuard™T here. You can view the new policy and SOP on the intranet.

For Poole please contact Liz Reynolds, end of life care practice educator, ext. 3152 and for RBH contact our palliative and end of life care specialist nurses, ext. 6021.

Arranging an interpreter for foreign language or British sign language

If you have a patient that needs an interpreter please ensure that you have completed the interpreter request form that can be found on the patient experience page on our intranet. Once completed, preferably electronically in word format, send it to the patient experience team with as much notice as possible to e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. and the team will progress this for you.

If you need to arrange an interpreter out-of-hours, please contact the clinical management team (CMT), to arrange Language Line Services contact the main switchboard. CMT can be contacted via extension 8597 or bleep number 0001 (Poole) or extension 4957 (RBH).

UHD coaching conversations workshops – spaces available!

These workshops are designed to provide you with the skills and knowledge to effectively use a coaching style when working with others. They're suitable for anyone who either manages people or is involved in the development of others. We have spaces available on 11 August 9.30-11.30am. To book a place, click here or email organisational.development.uhd.nhs.uk.

Menopause support

Our next menopause listening event will take place on 25 August from 12-1pm via Teams. This is an informal, peer-led, confidential opportunity to share discussions relating to perimenopause and menopause. Join the meeting here.

In addition, the Our Dorset Wellbeing Service has a number of forthcoming menopause events. Find out more here.

Look for your next role while scrolling

UHD jobs is now on Instagram! We'll be posting vacancies, staff profiles and more. Search uhd_jobs and give us a follow. If you have any vacancies you want promoted on our social media channels, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Learn more about our pensions

NHS Pensions has planned events throughout the year to help us explore our retirement options.

They can help us understand what the NHS Pension Scheme is and how to find out about our Total Reward Statements and Annual Benefit Statements.

The member events aim to improve the understanding of the NHS Pensions Scheme and the benefits that members can expect, as well as learn more about annual benefits statements and explore retirement options. There will also be an opportunity to ask questions at the end of each session. August and September dates have been added, click here to choose the subject you are interested in and the date you can attend. You will need to register via Eventbrite for the session.

Positive progress on Dorset's new pathology hub

This film shows the amazing progress on Dorset's new pathology hub on the RBH site. On completion the hub will support our hospitals to improve diagnostics for patients and help to meet growing demand for specialist treatment. Our thanks to Amiri Construction for sharing the video.

Staff lottery draw winners

The July staff lottery draw winners have been announced - congratulations to all those who won! View the results and winners on the lottery pages of the intranet. The winners have been notified by email, so please check your inboxes.

If you are not in the lottery but would like to join, please see the lottery pages of the intranet.

RBH: Cakes for a good cause!

Head down to the Garden Room on the Stroke Unit at RBH today (5 August) from 11am-2pm to buy some delicious treats from Sophie Simmonds who is running the London Marathon in October for UHD Charity.

All money raised will help the charity to purchase two robotic tilt tables for UHD which will transform care for some of our most unwell patients through safe and effective early rehabilitation.

Money 101 with Salary Finance

Did you know we have access to Salary Finance? They're a financial wellbeing provider that offer access to financial benefits linked to our pay and free financial education. Join an interactive seminar to learn tips and hacks to control day to day spending. The webinars will take place on the 10 and 11 August – sign up here.