A time to remember

On Friday 11 November, we will be holding remembrance events at the new flag pole at Poole outside the Dolphin Restaurant, by the lake at RBH, and by the war memorial boards at Christchurch Hospital.

Join in person or tune in via our social media channels. We'll be streaming the Poole service live on our UHD Twitter, the RBH service on Facebook and the Christchurch service on Instagram. Please gather at 10.55am and download your order of service here.

Poppies are available to buy in the atrium at RBH today (Tuesday) or the dome at Poole tomorrow.

Making a difference with the NHS Staff Survey

"I believe that UHD can be the best place to work. We all have a part to play in making this a reality. Your role is to speak up and use the staff survey to tell me what works and what we need to improve. My role is to act on your open and honest feedback.

"I promise that your answers are anonymous and you cannot be identified by them. Please do not be afraid to speak up. We all have a voice that matters. I hope that together we can build on the unwavering spirit of team UHD and create a workplace in which we all thrive."

-Siobhan Harrington, chief executive officer

Look out for your personal invitation from This email address is being protected from spambots. You need JavaScript enabled to view it. or by post and join the conversation! Do you have any questions about the staff survey? We want to hear from you. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your questions and we will answer them in a special Q+A video.

Calling all medical staff: If you have not received your NHS Staff Survey invitation please contact This email address is being protected from spambots. You need JavaScript enabled to view it. as a number of surveys have been returned to us due to not having a specific location to deliver to.

More vaccination appointments

Click here to book your weekday Covid-19 and flu vaccinations. If you can't find a slot to suit you, please keep checking as more sessions are being added on a rolling basis over the coming weeks. The clinics will be offering the Pfizer bivalent Covid-19 booster.

Weekday appointments run throughout November and can only be booked online - please do not contact our occupational health teams. For information on how to have your jabs elsewhere, and what to do if you have had your jabs elsewhere, visit the occupational health pages of the intranet.

Paging across Poole and RBH

We are having to make some slight changes to the way '701' is used across the trust. This is to allow us to identify and route the call to the correct system, following the introductions of a new paging system.

Please click here for instructions for each site.

BEAT prospectus

Are you looking to further your career, develop your existing skills or learn new ones? Designed as a one-stop shop guide to the training and education opportunities available through the BEAT team and beyond, the BEAT prospectus shows you what training we have available, who it's suitable for and how to book on.

You can find the prospectus for 22/23 on the BEAT intranet pages as well as on the BEAT VLE.

National Radiographer Day – today!

Pop down to the atrium at RBH and the dome at Poole to meet our radiographer teams and learn more about their role within our trust.

Let's talk money

This week (7-11 November) is Talk Money Week, an opportunity to have more open conversations about money. We're using this week to highlight some key resources to help get conversations started, check our socials for more throughout the week. Watch this short video for tips on making and sticking to a budget.

Are you concerned that yourself or someone you know may be subject to financial abuse? Everyone has the right to make independent financial decisions. If your partner, family member, carer or anybody else is controlling your finances, then this is financial abuse. Always remember you are not alone and there are places to go for help and support. Click here to find out more.

Follow this link or scan the QR code to find all of the above and more in a useful guide to help you kickstart conversations about money. Visit the Green UHD resources page to keep up-to-date with the latest on how you can save energy.

Anti-bullying week (14-18 November)

With the theme this year as 'reach out'; we all have a part to play with reaching out to stop poor behaviours. It is a theme to empower people to do something positive and to reach out to someone you know is having a difficult time.

One kind phrase, such as "are you ok"? or "I'm sorry" or just saying "hi" can make a difference to someone having a tough day. One kind word often leads to another and fuels others to also be kind. Have a look at our civility and respect intranet pages which reminds us on why developing a respectful workplace is important to us and our patients.

Fraud Awareness Week - (13-19 November)

Fraud is estimated to cost the NHS more than £1bn each year – enough to pay for over 40,000 nurses. This year we are supporting the NHS Counter Fraud Authority (NHSCFA) campaign highlighting the role of professional fraud fighters in the NHS, such as our local counter fraud specialists and counter fraud champions.

Our counter fraud team will be on site at the following times/ locations so do stop by and see them.

• Poole Hospital (by the dome) – 15 November 2-3pm.
• Christchurch Hospital – 24 November 9.30-10.30am.
• Yeomans House – 24 November 11-12noon.
• RBH – 24 November 12.15-3pm.

In the meantime, if you have any suspicions or concerns about fraud in the NHS, report them to This email address is being protected from spambots. You need JavaScript enabled to view it..

Writing correctly in clinical health records

Scanning of health records can be difficult if the writing is not accurate. Please help the health records teams by following these tips:

• All entries should be made in black ink only this enables accurate scanning.
• Clinical entries should be made within the margin boundaries this ensures that all clinical data is captured by the scanner.
• The legal requirement for the standards for record keeping require all entries to be signed, followed by block capitals name, date and status of the author.
• There should be no loose paper in the file, every document should be filed within the tabbed section of the folder.
• Notice for Poole users of medical records:- The Poole scanning bureau is receiving medical records with all the admission documentation simply attached to the front clip with nothing filed in the correct section within the folder. Any folder sent to the scanning bureau in this manner will be returned to the ward or department for correction.
• Notice to all ward/departments: The green plastic medical record folders are recycled. Please do not attach a patient ID label to the outside of the folder as this is breach of confidentiality and they are difficult to remove resulting in wasted folders which may have to be discarded.

Change to the recording of IV fluid inputs

To improve the accuracy of our patients' fluid balance monitoring, and to support the implementation of our new eObs Digital Fluid Balance solution, the Nursing and Midwifery Forum have agreed to introduce the following changes to recording IV fluid input:

1. Record the volume (not rate) on the IV pumps
2. Reset the pump to zero after doing so. This should be at least every four hours and when an IV bag is replaced

This change took effect from last Tuesday (1 November). All ward leads have been emailed with further details and a poster that can be printed off explaining how to undertake this new process. For any questions please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Discharge referrals forms

Our UHD discharge referrals form is replacing the previous discharge to access form on EPR. Please use this new form to refer for intermediate care, reablement, community hospital and social work assessment. This new form will continue to be rolled out through November with information sheets being circulated to ward areas.

Do your patients say 'thank you'?

If they do – our patient experience team wants to know! Compliments and praise can often go unnoticed and our patient experience team would like to document them here.

RBH: Booking rooms in the Education Centre

Please note, the rooms in the Education Centre are essential spaces for our training and should not be booked for general meetings. If you need to book a generic meeting room, the large committee room and consultants lounge are still available to use in the old trust management corridor in the main hospital building, and there are great facilities available at Yeomans House. For longer meetings and away days, a number of external venues could be a viable option.

You can book the committee room and consultants lounge here, and Yeomans House via UBook.

RBH: Café West opening hours

From Thursday (10 November) until 2 December, Café West will be open from 7.30am until 2.30pm.

Changes to catering services timeline

The timeline for the delivery of our new catering services has changed. Find out more about the plans here.

Remembering Dr Sue Walkden

Dr Sue Walkden, who worked at Poole for many years as a consultant radiologist specialising in head and neck imaging and neuroradiology, passed away at the end of October. A service of thanksgiving will be held at 2pm on 17 November at St Luke's Church in Parkstone. You can find out more here.

UHD Charity: On the Nash

Sing, dance and raise money for our UHD Charity event this Friday (11 November) at Canvas in Bournemouth. Doors open at 7.30pm.

On the NASH is a rock band made up of staff members from the Royal Bournemouth Hospital will be playing lively covers for a fun night out. Tickets are available here.