Supporting Information
National Support Groups
The ICS is the organisation that represents medical healthcare professionals working in the field of critical care in the United Kingdom. The website has a patient and relatives’ area, information regarding meetings, guidelines and links to related critical care sites.
The Health Talk on line project is supported by the NHS and seeks to describe the patient experience using semi-structured interviews. The experiences of people who have experienced critical illness are available on the site.
The Steps to Wellbeing Service is a free, confidential, NHS service for to people aged 18+. Providing a service across the county of Dorset and in Southampton for people registered at either a Dorset or Southampton GP surgery.
Offering a range of treatments for people experiencing problems with low mood/depression, anxiety, stress, or other common mental health problems.
It is a self-referral service which means you can directly access the services. Referrals are also accepted from GPs and other healthcare professionals.
Lifestyle Changes
Smoking:
If you smoked before your illness now is an ideal time to give up. If you stopped smoking while you were in hospital keep going now you are home.
For patients who have been seriously ill in critical care it is important that they stop smoking. This is because the lungs are affected by the illness and can be damaged. People normally have a considerable amount of spare lung capacity so they do not notice the damage but it is important that you do not continue to damage your lungs after your illness by smoking and allow your lungs to recover.
There is lots of support available to you if you decide to stop smoking.
For free support, expert advice & tools including the Quit Kit to help you stop smoking call for free advice.
Free phone 0800 022 4332
Dorset Smoke Stop Service | Dorset FID
Dorset Smoke Stop service offers friendly advice, information, and support to anyone who wants to stop smoking.
Live Well Dorset is a free service for adults living in Bournemouth, Poole: help you to stop smoking, increase your physical activity etc.
This site provides straightforward advice about drugs for young people.
Free phone 0800 77 66 00
Turning Point addresses the individual needs of people with substance misuse, mental health and learning disability. It is a leading social care organisation across England and Wales.
Alcoholics Anonymous
Telephone 01202 296000 (Local Helpline) or 0800 9177 650 (National Helpline)
For friends and relatives of people with alcohol dependency.
drinkaware.co.uk
Local Support Services
Patient Advise Liaison Service (PALS) provide:
Advice and support for patients, their families, and carers.
Information on NHS services to help you make choices.
Listening to your questions, suggestions, concerns, and complaints
Help sort out problems quickly on your behalf.
Poole Hospital PALS
Opening Hours: 9.30am - 4pm Monday – Friday
Poole Hospital NHS Foundation Trust
Longfleet Road
Poole BH15 2JB
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: 01202 448499 0300 019 8499
Royal Bournemouth & Christchurch Hospital PALS
Opening Hours: 9.30am - 4pm Monday – Friday
Age UK promotes the well-being of all older people and to help make later life a fulfilling experience. Available for advice on benefits, day centres, group activities, gentle exercise and bereavement services
For older people in Bournemouth, Poole, Christchurch
Age Concern Poole | Advice Dorset
www.advicedorset.org.uk/services/age-concern-poole
Information on any aspect of concern for older people
Meal Delivery
Wiltshire Farm Foods
01202 490400
Social Services:
- Poole - 01202 633902
- Bournemouth - 01202 454979 (Care Direct)
- Christchurch - 01202 474106
- Ferndown - 01202 877445
- Purbeck - 01929 553456
- For all out of hours emergencies call: Social Services - 01202 657279
Pendant Alarms - provide an emergency contact system for people living at home.
- Poole Lifeline - 01202 733255
- Bournemouth Care-line - 01202 452795
- ASTER (rest of Dorset) - 0845 6014322
British Red Cross - short term wheelchair and mobility aid loan
- Poole - 01202 699453 (Monday – Thursday 10am – 1pm, Fri to 3pm)
- Dorchester - 01305 215955
- Bournemouth
Provides free information and advice to help people resolve their legal, financial, and other issues.
- Poole - 01202 0344 111 444
- Bournemouth - 01202 290967
- Ferndown - 01202 893838
- Purbeck/Dorchester - 0344 245 1291
- Christchurch/Wimborne - 03442451291
UK charity supporting and empowering people living with a stoma. 24-hour helpline and information.
Expert advice on depression and anxiety treatments.
Information about diabetes, lifestyle advice and support networks
British Guillain-Barre Syndrome support group
Helpline: 0800 374803
The brain injury association aim to improve life after brain injury, find support for living with a brain injury
Free helpline:0808 800 2244
Information and support including physical, emotional, financial, and practical support as well as access to communities.
Located at Christchurch Hospital is a Specialist Palliative Care Unit and Hospice for patients in South East Dorset and South West Hampshire. The charity, Macmillan Caring Locally, works in partnership with University Hospitals Dorset NHS Foundation Trust to provide the services at the Macmillan Unit and in our community.
Information about Sepsis, legal advice, and access to support
Benefits Helpline – provision of information and advice on claiming benefits
- Carer’s Allowance (enquiries) - 0800 731 0297
- Attendance Allowance - 0800 731 0122
Free ‘Home Safe and Well’ visit in your home
Tel: 08000 382323
Sports and Leisure Facilities:
Everyone Active Leisure Centre – Poole
Kingsland Road
Poole BH15 1TN
Tel 01202 677217
Everyone Acvtice Leisure Centre – Rossmore
Herbert Avenue
Parkstone
Poole BH12 4NR
01202 738787
Everyone Active Leisure Centre – Ashdown
Adastral Road
Canford Heath
Poole BH17 8RE
01202 604224
Littledown Centre- Leisure Centre Bournemouth
Littledown
Chaseshide
Bournemouth BH7 7DX
01202 055500
www.everyoneactive.com/activity/exercise-referral
The Exercise referral scheme covers a wide range of health conditions including high blood pressure, diabetes, asthma, arthritis, overweight or obesity.
Queen Elizabeth Centre – Wimborne:
QE Leisure Centre, Blandford Road, Wimborne BH214DT
01202 888208
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Poole Park Bowling Club, Poole, Dorset. A friendly and active bowls club in the heart of Poole
01202739073
Broadstone Bowling Club - Poole, Dorset - Broadstone Bowling Green
www.broadstonebowlingclub.co.uk
Broadstone Bowling Club located in Broadstone, Poole, Dorset welcomes new members and touring clubs.
01202659009
Barrack Road, Christchurch, BH23 2BA
07757 929008
Seafield Gardens
Guildhill Road
Southbourne
Bournemouth, BH6 3EX
01202 427522
Poole Healthy Walks | Walking for Health
https://www.walkingforhealth.org.uk/walkfinder/poole-healthy-walks
Several different walks are on offer across the Borough of Poole. Walks are run from numerous locations and graded accordingly.
You can also search for walks in your area by postcode:
https://www.walkingforhealth.org.uk/walkfinder
Pulmonary Rehabilitation:
If you have a long-standing breathing condition it may be beneficial to be referred to a pulmonary rehabilitation programme. This is a series of group classes which include exercises and education on breathlessness management.
Your ward therapist or GP can refer you to the service and classes are located across Poole and Bournemouth locality.
Breathe Easy support groups | British Lung Foundation
www.blf.org.uk/support-for-you/breathe-easy
Information, support, and online networks for those living with heart conditions.
References
- Critical Care Rehabilitation Manual – The road to recovery Queen Elizabeth Hospital Gateshead
- National Institute for Health and Care Excellence (2009) Rehabilitation after Critical Illness, [online] Available at: http://www.nice.org.uk/cg83
- Whiston Hospital Intensive Care Unit, St Helens and Knowsley Teaching Hospitals
- Physiotherapy and Recovery from Intensive Care – Physiotherapy Steps supplementary Booklet
- Physiotools online
Contact details
Critical Care Department, Poole Hospital NHS Foundation Trust
01202 448590
For further general health-related information, please ask the relevant department for information or contact:
The Health Information Centre
Poole Hospital NHS Foundation Trust
Longfleet Road
Poole
Dorset
BH15 2JB
Telephone: 01202 448003
