Remembrance services this morning

Join us at 10.55am today for our remembrance services, taking place at the new flag pole at Poole outside the Dolphin Restaurant, by the lake at RBH, and by the war memorial boards at Christchurch Hospital.

Join in person or tune in via our social media channels. We'll be streaming the Poole service live on our UHD Twitter, the RBH service on Facebook and the Christchurch service on Instagram. Please gather at 10.55am and download your order of service here.

Timely admission and discharge

Thanks to all colleagues who have been involved with our trial this week on timely admission and discharge. To improve the flow of patients through our hospitals, we have been moving patients to wards from our emergency departments before a bed is available and caring for them in a holding space. This helps with our ambulance handovers as it frees up space. Also when patients are medically ready to leave, we have been moving them to our discharge lounges as early as possible or again keeping them in a holding space on the ward to free up their bed for a new patient to move into. We will be continuing with this trial and if you would like to hear more about the project, please speak to your care group matron.

Have you had your autumn vaccinations elsewhere?

Please let us know if you have had either the Covid-19 booster or flu vaccination away from UHD to help us understand how protected we are as an organisation.

Telling us is simple and takes two minutes via this online form. Thank you.

Further weekday vaccines available

More weekday Covid-19 booster and flu vaccination appointments are now available to book online spanning the next few weeks. Clinics are held in our occupational health departments.

Appointments can only be booked online - please do not contact our occupational health teams to do so.

The Joint Committee on Vaccinations and Immunisations, which makes recommendations to the government about the availability of vaccine programmes, will soon announce when this autumn's vaccination campaign will end. If you have been delaying booking your appointment, please do so now to avoid missing out on protecting yourself and those around you.

RBH: Using ED majors entrance

There have been reports of staff using the ED entrance as a thoroughfare into work in the mornings or to leave in the evenings. This does not support patient care nor dignity and can interrupt the high footfall in the area. Please use the West Entrance, UTC, or other hospital street doors.

Staff Survey

We've reached 38% response rate in the 2022 NHS Staff Survey.

Thank you so much to everyone who has taken part. Don't forget, the 3149 staff who have responded so far will be entered into our prize draw for a chance to win £20. The team with the most improved response rate will win £200. It's not too late to be in with a chance of winning - join the conversation and complete your survey today.

To take a look at our response rates in more detail, check the latest news on the intranet.

Finance Friday – 'Talk Money Week' continued...

These resources have been designed to help you take control of your finances:

• How to cope with the cost of living squeeze: advice for dealing with the recent changes in energy, food and fuel prices.
• Savings Calculator to help you understand how long it will take to save a specific amount, or how much you need to save to have enough by a particular date.
• A five part guide to buying a home for both first-time buyers and movers.

To find all these and more, visit salaryfinance.com or scan the QR code, click 'get started', and enter University Hospitals Dorset in the 'employer' box.

Ask me...

Join us at 12.30pm on 17 November for 'Ask Me', hosted this month by Dr Isabel Smith, our medical director for strategy and transformation. It's a great opportunity to ask questions about anything, raise concerns or share your views. You can join the meeting here and if you'd like to send any questions in advance, pop them through to This email address is being protected from spambots. You need JavaScript enabled to view it. and we can ask on your behalf.

Important information for all eCaMIS users

eCaMIS will be upgraded on 17 November. When logging on for the first time after the upgrade everyone will be prompted to change their password.

New passwords must be a minimum of eight characters and contain at least one numeric character, one alphabetic character and one non-alphanumeric character (symbol). Once the current password, new password and confirm password fields are populated, the tab key must be pressed to activate the OK button. Even if current passwords meet the new criteria they will still need to be changed. Passwords will need to be changed every 90 days and the previous five passwords cannot be used.

Meet Team TB

This month we launched our 'TB or Not TB' campaign, encouraging us all to help spot the symptoms and stamp out the stigma.

TB is the world's all-time largest cause of death from an infectious disease – and it did not die out in the 19th century. But it is preventable and curable.

As part of the campaign, come along and meet David and Susie from our TB team, pick up some goodies, and join this really important movement.

• 15 November: from 12noon between the restaurants at RBH
• 29 November: from 12noon in the dome at Poole

The Great Purple Pro Ability Bake Off competition

Calling all bakers! Take part in the Great Purple Pro Ability Bake Off on Friday 2 December and win a brilliant prize.

Use your imagination, be creative and bring along either a single purple/disability themed cake or six smaller cupcakes. Cakes can be bought to the marquee at RBH between 7.30am and 11.30am on the day. Entrees must be left with a list of ingredients, and the cakes must be named. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions.

Catch Elayne Goulding and Toni Bailey on Hospital Radio Bedside tomorrow talking all things Deaf Awareness, Pro Ability and Purple Light Up with DJ Jo Olsen. You can listen to this on an iPhone or iPad here. The programme will be played again on Purple Light Up Day (12 November).

Stay tuned for more information coming soon about our Purple Light Up plans.

Do you need to update your intranet page?

For all intranet updates, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and a member of the web development team will respond as soon as they can.

Meet our cancer support workers

The cancer support worker team has been working in the trust to support patients with a cancer diagnosis for the past five years. They provide personalised care and support, which is a holistic approach to patient-centred care, supporting patients to live well, with and beyond their cancer diagnosis.

As part of the cancer team, we have 15 cancer support workers, some funded by Macmillan, who work alongside our specialist nurses and consultants. They support people who have a cancer diagnosis, are currently undergoing treatment and those patients who are living with or beyond cancer.

RBH: Name our new robot cleaner

Keep an eye out for a new colleague over at RBH, bringing us into the modern age of hospital cleaning. Our new robot cleaner uses smart technology to clean our corridor and theatre floors. Following a mapping system and moving between floors, the robot supports our brilliant housekeeping staff by freeing them up to focus on harder to clean areas such as corners and wards.

Want to name our new robot? Send any suggestions to This email address is being protected from spambots. You need JavaScript enabled to view it..

ED documents in EPR – reminder

ED documents that relate to an inpatient admission can be found in the 'outpatient from folder' located underneath or above the 'inpatient from folder' on your screen. EPR groups documents covering the period when patient is an inpatient or day case '(inpatient from folders)'.

All other activity where the patient is in touch with the hospital, but not occupying a bed and is dated the day after the discharge date e.g. if the patient had an ED attendance on 5 November and then was subsequently admitted on the 6 November, a new 'inpatient from folder' will be created on 6 November.

The 'inpatient from folder' will only contain documents created after the admission date and time so the ED documents will be in the 'outpatient from folder' located below as they were created before the patient was admitted.

We always recommend checking the folders either side of the 'Inpatient from folder' to ensure you find all the documents relevant to an admission. This information is available on our IT training portal here.

RBH: Reduced acute speech and language therapy cover over November

Please continue to make referrals via EPR and if you have any concerns, please leave a message on ext. 4367.

Evaluation of the clinical audit department

If you have been in contact with the clinical audit department over the past year, we are keen to get your feedback. Please take a few minutes to give us your anonymous feedback on the service we provide here.

MyPorter task management update

The roll out of MyPorter has been a great success, making processes more efficient and providing data that can be used to further support wards and department with their individual demands. As with any new processes, improvements can be made, read on how we can make a difference in the process below:

• Ensure all task request have 'From Location' and 'To Location' entered.
• For Poole site only – if the transfer is a bed move enter 2 for 'Porters Required'
• When requesting support for a 'timed' appointment, the time entered into the request should be 15 minute before the appointment time. Appointment time of 1100 enter time 1045, this is the time the Porter needs to be with you in order to conduct the transfer and meet the appointment time.
• Use of the correct priority, if everyone selects High then High becomes Routine priorities
  • Non time specific task (as porters become available) - usually non urgent equipment moves or waste requests.
  • Routine (30 minutes) – majority of patient transfers would fit this criteria including timed appointments
  • High (15 minutes) – For urgent requests
  • Immediate (5 minutes) – should only be used in an emergency requests
• If a task is no longer required, cancel the request to avoid wasted Portering response.

Removal of abandoned bikes at RBH and Poole

In order to ensure the maximum amount of bike spaces are available for staff, any bikes that look like they've been abandoned will have a note attached. The owner of the bike must remove the note and return to the car park offices. Any bikes with notices left after 30 November will be removed in December and donated to a local bike charity. The bike storage facilities are for staff daily commute and not for long term storage.

Quality and risk newsletter

Read the latest updates in quality and risk here.

Galvanising support for pathology

Things are moving at pace on the construction of the Dorset Pathology Hub on our RBH site. The main contractor, Amiri Construction, has shared these great images of build process and you can see the latest video update here. Insulation now covers the whole building with 90% of the glazing now in place. Look out for the zinc foil roof cladding being installed – all to be rolled and cut on site.

UHD Charity: Christmas presents for patients and decorations for wards

UHD Charity has made funds available again this year for you to purchase presents to the value of £10 for patients who will be staying with us on Christmas Day.

Departments can also apply for £20 funding for Christmas decorations in patient-facing areas. You can download the application form here.

UHD Charity: Give the gift of play

We have launched an appeal to raise £75,000 for new playground equipment at Poole Hospital's child development centre (CDC), accessed by over 2,000 children each year with neurodevelopmental conditions. Find out how you can support here.

UHD Charity: Christmas carol service

It's almost that time of the year again - come along and join us for our UHD Christmas carol service with the Quayside Choir, followed by refreshments.

Our guest preacher will be the Right Reverend Bishop Karen Gorham, Bishop of Sherborne. The service will take place at St Mary's RC Church in Poole on Wednesday 14 December.

UHD Charity: Staff disco

Get on your dancing shoes at the North Road Social Club in Lower Parkstone on 17 December. Doors open at 7.30pm and you are automatically included into a bottle prize draw. Tickets are £5, please collect from Poole porters help desk. Everyone welcome.

NHS Leadership Academy South West training

Take a look at some exciting upcoming offers and opportunities to support your development. To book on to any of the sessions, take a look here. To check out existing offers, take a look here.