Freedom to Speak Up (FTSU): supporting our staff to raise concerns.
What is speaking up?
Speaking up is about anything that gets in the way of providing good care.
"Speaking up is about when things go wrong, we need to make sure that lessons are learnt and things are improved. If we think something might go wrong, it's important that we all feel able to speak up so that potential harm is prevented. Even when things are good, but could be even better, we should feel able to say something and should expect that our suggestion is listened to and used as an opportunity for improvement. Speaking up is about all of these things". (National Guardian Office, 2020)
Speaking up at UHD - Supporting you to raise concerns
If you have a concern and you are unable to resolve it with your line manager, or if you feel you are not being listened to, the FTSU service may be for you.
The team, led by Helen Martin and Tara Vachell, offers confidential impartial, advice for staff who have concerns about patient safety or working environment.
We will look into what you say and you will always have access to support that you need.
We'll help ensure that organisational policies and processes are in place and followed correctly. We will support you in raising a concern.
We're here for everyone.
If you are (or have been) a member of staff, student, trainee, volunteer, contractor, temporary staff (clinical or non clinical), contact us to see how we can help you
When you get in touch with us, we will arrange to meet you and listen to your concern. We'll then agree together what steps we'll take next.
