Remembrance services this morning

Join us at 10.55am today for our remembrance services, taking place at the new flag pole at Poole outside the Dolphin Restaurant, by the lake at RBH, and by the war memorial boards at Christchurch Hospital.

Join in person or tune in via our social media channels. We'll be streaming the Poole service live on our UHD Twitter, the RBH service on Facebook and the Christchurch service on Instagram. Please gather at 10.55am and download your order of service here.

Timely admission and discharge

Thanks to all colleagues who have been involved with our trial this week on timely admission and discharge. To improve the flow of patients through our hospitals, we have been moving patients to wards from our emergency departments before a bed is available and caring for them in a holding space. This helps with our ambulance handovers as it frees up space. Also when patients are medically ready to leave, we have been moving them to our discharge lounges as early as possible or again keeping them in a holding space on the ward to free up their bed for a new patient to move into. We will be continuing with this trial and if you would like to hear more about the project, please speak to your care group matron.

Have you had your autumn vaccinations elsewhere?

Please let us know if you have had either the Covid-19 booster or flu vaccination away from UHD to help us understand how protected we are as an organisation.

Telling us is simple and takes two minutes via this online form. Thank you.

Further weekday vaccines available

More weekday Covid-19 booster and flu vaccination appointments are now available to book online spanning the next few weeks. Clinics are held in our occupational health departments.

Appointments can only be booked online - please do not contact our occupational health teams to do so.

The Joint Committee on Vaccinations and Immunisations, which makes recommendations to the government about the availability of vaccine programmes, will soon announce when this autumn's vaccination campaign will end. If you have been delaying booking your appointment, please do so now to avoid missing out on protecting yourself and those around you.

RBH: Using ED majors entrance

There have been reports of staff using the ED entrance as a thoroughfare into work in the mornings or to leave in the evenings. This does not support patient care nor dignity and can interrupt the high footfall in the area. Please use the West Entrance, UTC, or other hospital street doors.

Staff Survey

We've reached 38% response rate in the 2022 NHS Staff Survey.

Thank you so much to everyone who has taken part. Don't forget, the 3149 staff who have responded so far will be entered into our prize draw for a chance to win £20. The team with the most improved response rate will win £200. It's not too late to be in with a chance of winning - join the conversation and complete your survey today.

To take a look at our response rates in more detail, check the latest news on the intranet.

Finance Friday – 'Talk Money Week' continued...

These resources have been designed to help you take control of your finances:

• How to cope with the cost of living squeeze: advice for dealing with the recent changes in energy, food and fuel prices.
• Savings Calculator to help you understand how long it will take to save a specific amount, or how much you need to save to have enough by a particular date.
• A five part guide to buying a home for both first-time buyers and movers.

To find all these and more, visit salaryfinance.com or scan the QR code, click 'get started', and enter University Hospitals Dorset in the 'employer' box.

Ask me...

Join us at 12.30pm on 17 November for 'Ask Me', hosted this month by Dr Isabel Smith, our medical director for strategy and transformation. It's a great opportunity to ask questions about anything, raise concerns or share your views. You can join the meeting here and if you'd like to send any questions in advance, pop them through to This email address is being protected from spambots. You need JavaScript enabled to view it. and we can ask on your behalf.

Important information for all eCaMIS users

eCaMIS will be upgraded on 17 November. When logging on for the first time after the upgrade everyone will be prompted to change their password.

New passwords must be a minimum of eight characters and contain at least one numeric character, one alphabetic character and one non-alphanumeric character (symbol). Once the current password, new password and confirm password fields are populated, the tab key must be pressed to activate the OK button. Even if current passwords meet the new criteria they will still need to be changed. Passwords will need to be changed every 90 days and the previous five passwords cannot be used.

Meet Team TB

This month we launched our 'TB or Not TB' campaign, encouraging us all to help spot the symptoms and stamp out the stigma.

TB is the world's all-time largest cause of death from an infectious disease – and it did not die out in the 19th century. But it is preventable and curable.

As part of the campaign, come along and meet David and Susie from our TB team, pick up some goodies, and join this really important movement.

• 15 November: from 12noon between the restaurants at RBH
• 29 November: from 12noon in the dome at Poole

The Great Purple Pro Ability Bake Off competition

Calling all bakers! Take part in the Great Purple Pro Ability Bake Off on Friday 2 December and win a brilliant prize.

Use your imagination, be creative and bring along either a single purple/disability themed cake or six smaller cupcakes. Cakes can be bought to the marquee at RBH between 7.30am and 11.30am on the day. Entrees must be left with a list of ingredients, and the cakes must be named. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions.

Catch Elayne Goulding and Toni Bailey on Hospital Radio Bedside tomorrow talking all things Deaf Awareness, Pro Ability and Purple Light Up with DJ Jo Olsen. You can listen to this on an iPhone or iPad here. The programme will be played again on Purple Light Up Day (12 November).

Stay tuned for more information coming soon about our Purple Light Up plans.

Do you need to update your intranet page?

For all intranet updates, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and a member of the web development team will respond as soon as they can.

Meet our cancer support workers

The cancer support worker team has been working in the trust to support patients with a cancer diagnosis for the past five years. They provide personalised care and support, which is a holistic approach to patient-centred care, supporting patients to live well, with and beyond their cancer diagnosis.

As part of the cancer team, we have 15 cancer support workers, some funded by Macmillan, who work alongside our specialist nurses and consultants. They support people who have a cancer diagnosis, are currently undergoing treatment and those patients who are living with or beyond cancer.

RBH: Name our new robot cleaner

Keep an eye out for a new colleague over at RBH, bringing us into the modern age of hospital cleaning. Our new robot cleaner uses smart technology to clean our corridor and theatre floors. Following a mapping system and moving between floors, the robot supports our brilliant housekeeping staff by freeing them up to focus on harder to clean areas such as corners and wards.

Want to name our new robot? Send any suggestions to This email address is being protected from spambots. You need JavaScript enabled to view it..

ED documents in EPR – reminder

ED documents that relate to an inpatient admission can be found in the 'outpatient from folder' located underneath or above the 'inpatient from folder' on your screen. EPR groups documents covering the period when patient is an inpatient or day case '(inpatient from folders)'.

All other activity where the patient is in touch with the hospital, but not occupying a bed and is dated the day after the discharge date e.g. if the patient had an ED attendance on 5 November and then was subsequently admitted on the 6 November, a new 'inpatient from folder' will be created on 6 November.

The 'inpatient from folder' will only contain documents created after the admission date and time so the ED documents will be in the 'outpatient from folder' located below as they were created before the patient was admitted.

We always recommend checking the folders either side of the 'Inpatient from folder' to ensure you find all the documents relevant to an admission. This information is available on our IT training portal here.

RBH: Reduced acute speech and language therapy cover over November

Please continue to make referrals via EPR and if you have any concerns, please leave a message on ext. 4367.

Evaluation of the clinical audit department

If you have been in contact with the clinical audit department over the past year, we are keen to get your feedback. Please take a few minutes to give us your anonymous feedback on the service we provide here.

MyPorter task management update

The roll out of MyPorter has been a great success, making processes more efficient and providing data that can be used to further support wards and department with their individual demands. As with any new processes, improvements can be made, read on how we can make a difference in the process below:

• Ensure all task request have 'From Location' and 'To Location' entered.
• For Poole site only – if the transfer is a bed move enter 2 for 'Porters Required'
• When requesting support for a 'timed' appointment, the time entered into the request should be 15 minute before the appointment time. Appointment time of 1100 enter time 1045, this is the time the Porter needs to be with you in order to conduct the transfer and meet the appointment time.
• Use of the correct priority, if everyone selects High then High becomes Routine priorities
  • Non time specific task (as porters become available) - usually non urgent equipment moves or waste requests.
  • Routine (30 minutes) – majority of patient transfers would fit this criteria including timed appointments
  • High (15 minutes) – For urgent requests
  • Immediate (5 minutes) – should only be used in an emergency requests
• If a task is no longer required, cancel the request to avoid wasted Portering response.

Removal of abandoned bikes at RBH and Poole

In order to ensure the maximum amount of bike spaces are available for staff, any bikes that look like they've been abandoned will have a note attached. The owner of the bike must remove the note and return to the car park offices. Any bikes with notices left after 30 November will be removed in December and donated to a local bike charity. The bike storage facilities are for staff daily commute and not for long term storage.

Quality and risk newsletter

Read the latest updates in quality and risk here.

Galvanising support for pathology

Things are moving at pace on the construction of the Dorset Pathology Hub on our RBH site. The main contractor, Amiri Construction, has shared these great images of build process and you can see the latest video update here. Insulation now covers the whole building with 90% of the glazing now in place. Look out for the zinc foil roof cladding being installed – all to be rolled and cut on site.

UHD Charity: Christmas presents for patients and decorations for wards

UHD Charity has made funds available again this year for you to purchase presents to the value of £10 for patients who will be staying with us on Christmas Day.

Departments can also apply for £20 funding for Christmas decorations in patient-facing areas. You can download the application form here.

UHD Charity: Give the gift of play

We have launched an appeal to raise £75,000 for new playground equipment at Poole Hospital's child development centre (CDC), accessed by over 2,000 children each year with neurodevelopmental conditions. Find out how you can support here.

UHD Charity: Christmas carol service

It's almost that time of the year again - come along and join us for our UHD Christmas carol service with the Quayside Choir, followed by refreshments.

Our guest preacher will be the Right Reverend Bishop Karen Gorham, Bishop of Sherborne. The service will take place at St Mary's RC Church in Poole on Wednesday 14 December.

UHD Charity: Staff disco

Get on your dancing shoes at the North Road Social Club in Lower Parkstone on 17 December. Doors open at 7.30pm and you are automatically included into a bottle prize draw. Tickets are £5, please collect from Poole porters help desk. Everyone welcome.

NHS Leadership Academy South West training

Take a look at some exciting upcoming offers and opportunities to support your development. To book on to any of the sessions, take a look here. To check out existing offers, take a look here.

To do list: get a jab

Click here to book your weekday vaccinations. Covid-19 booster and flu vaccination appointments in occupational health departments are now available. If you can't find a slot to suit you, please keep checking as more sessions are being added on a rolling basis over the coming weeks.

The clinics will be offering the Pfizer bivalent Covid-19 booster. Weekday appointments run throughout November and can only be booked online - please do not contact our occupational health teams. You may choose to have either the Covid booster, the flu vaccination, or both.

For information on how to have your jabs elsewhere, and what to do if you have had your jabs elsewhere, please see the occupational health pages on the intranet.

NHS Staff Survey 2022: You talk... we'll listen.

This week our staff survey response rate reached 34%. Thank you so much to everyone who has responded. Sharing your experiences at UHD is a vital way to help us understand what works and what we need to improve.

You told us at the all staff briefing this week that there were concerns about being identified by your answers. Please be reassured that the survey is anonymous - take a look at our FAQs and confidentiality videos. If you have a question that isn't answered here, we'd love to hear from you. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Have you received a paper copy but would prefer to fill it out online? Just scan the QR code on your letter, log in with the details provided and you can respond on your PC or phone!

Your Wellbeing - Finance Friday

Are you worrying about money? Use this online resource to find out what support is available in Bournemouth, Christchurch and Poole.

To help you navigate your household expenses, our financial wellbeing partner, Salary Finance has created the G.U.I.D.E which stands for Groceries, Utilities, Insurance, Debt, Energy. Read more here.

Patient wristbands

Printing wristbands are being standardised across both sites to ensure patient safety.

Adult wristbands should now be printed from eCaMIS. The guide on how to print wristbands from eCaMIS is here. If you don't have the permissions in eCaMIS please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Neonatal wristbands and those for patients at the Harbour Hospital are the only areas that will have permissions to use EPR to print wristbands.

Have you nominated for our UHD Excellence Awards?

Nominate for these monthly awards and recognise some of the amazing people and teams around our trust. The awards are open to any UHD member of staff or volunteer and the winners are chosen by Siobhan Harrington, our chief executive. Siobhan then announces the winners at her monthly briefings. Find out more on the intranet.

Stay up to date: The Brief and all staff briefing

Your November edition of The Brief is out now, complete with your handy 'The Brief in brief' document to help you cascade the key information to your teams and feedback any queries or comments. Please return this cascade feedback form to Siobhan Harrington, CEO, or email it to This email address is being protected from spambots. You need JavaScript enabled to view it..

You can also catch up on Siobhan's all staff briefing from earlier in the week here and see all of the chief executive briefings on the communications pages of the intranet.

MyPorter task management update

The roll out of MyPorter has been a great success, making processes more efficient and providing data that can be utsed to further support wards and department with their individual demands. As with any new processes, improvements can be made.

• Ensure all task request have 'From Location' and 'To Location' are entered.
• For Poole site only – if the transfer is a bed move enter 2 for Porters Required
• When requesting support for a 'timed' appointment, the time entered into the request should be 15 minute before the appointment time. Appointment time of 1100 enter time 1045, this is the time the Porter needs to be with you in order to conduct the transfer and meet the appointment time.
• Use of the correct priority, if everyone selects High then High becomes Routine:
  Priorities
  • Non time specific task (as porters become available) - usually non urgent equipment moves or waste requests.
  • Routine (30 minutes) – majority of patient transfers would fit this criteria including timed appointments
  • High (15 minutes) – For urgent request not to be
  • Immediate (5 minutes) – should only be used in an emergency requests
  • If a task is no longer required, cancel the request to avoid wated Portering response.

By adopting the above it ensures that the Porters available are utilised in the most efficient manner in support of the Trust.

Recruitment events/careers fairs

Are you interested in coming along to a recruitment event? You can now find a section on the recruitment intranet page which details our upcoming events, as well as other activity planned in for 2022/23 (this will be updated monthly with any changes).

If you need any help with writing job adverts, social media promotion or you want to talk about other ways to enhance your recruitment, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Meet our cancer pathway navigators

An exciting new role, funded for 12 months by Wessex Cancer Alliance, has recently been introduced at UHD.

Working as part of the personalised care agenda, pathway navigators have been shown to make a real difference to patients in the early phase of the cancer pathways as well as providing additional capacity in the teams they work within. The first two post holders are based with the colorectal and gynaecology teams. Please do get in contact with Sanja Agic and Sheryl Cowan if you have any questions.

Parking at The Village

Parking is not permitted at The Village opposite RBH due to the negative impact this has on its customers. While parking is free for up to four hours, this is for hotel clients and customers only.

The Village's car parks are controlled via ANPR and we have been informed their enforcement efforts will be increased. This will mean that any vehicle that is parked without permission will receive a parking charge notice (PCN).

If you have permission to park at The Village, you will have received a separate communication to confirm this. Please note there are no further spaces available to us and no further applications will be processed.

Book a space at Yeomans House

Yeomans House offers some great facilities for those looking for meeting and training rooms as well as ad-hoc desk space. More information on Yeomans House can be found in the 'cross site working' pages on the intranet. Bookings can be made via UBook.

RBH: Pathology hub works

From Monday (7 November), trenching work will start to allow connection into the energy centre from the Stour Building. The completion date is expected to be 18 November.

Health and safety: Sharps focus events

Using data from the health and safety quarterly report, the team has raised concerns around the number of sharps incidents across our trust. To try and reduce these, our health and safety, occupational health and waste teams will be holding safety focus sessions on the topic of sharps on Monday (7 November) at the dome in Poole and 17 November at RBH by the Oasis cafe between 10am–1pm.

As part of our sharps focus please come and meet us and enter our competition to win a prize.

Quality and risk toolkits

The quality and risk meeting toolkits have been updated and are available on the intranet. These toolkits provide meeting document templates and guidance for conducting quality and risk meetings – please see the quality and risk pages on the intranet to read more. If you require any further information, contact the quality governance team, This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..

RBH: No medical photographer next week

The medical photographer will not be available from today (4 November) until 11 November. In an emergency, a camera is available from the site office.

RBH: Reduced acute speech and language this weekend

Continue to make referrals via EPR if you have any concerns relating to SLT. Please leave a message on ext. 4437.

Catering feedback survey

Our catering team has created a survey to find out more about what we want from the services they provide. Please fill it out here.

Job of the week: trainee nurse associate

Sign on to our virtual recruitment event to learn more about how to become a trainee nurse associate. The event at 2pm on 16 November is a non-interview, informative event with talks from our education team, Indeed and Bournemouth and Poole College. You also hear the lived experiences of a trainee nurse associate. Find out more here.

Free events on the NHS Pension Scheme

NHS Pension Scheme seminars are available until 31 March 2023. Click here for further information and to book.

Separate EDTA sample required for HbA1c testing

Due to the increase in HbA1c requests and in an attempt to ensure turnaround times stay within the required 48 hours (Monday to Friday), the haematology laboratory will require a separate EDTA sample for HbA1c testing from 15 November. The exceptions to this will be for any add on requests or paediatric samples.

Join us on Saturday 3 December for Elf Dash

Join 'Crackers' the elf for a day of festive family fun, all in aid of raising money for some very important projects in our hospitals this Christmas. We return to the stunning seaside venue of Branksome Dene Chine, ideally located for our community to come together in support of the RBH, Poole and Christchurch Hospitals.

The family friendly 2km 'dash' is along the prom - you can run, walk, skip or dance your way along the promenade route. Hot drinks and refreshments will be provided courtesy of the Rapid Relief Team and all children's tickets include a visit to Father Christmas.

Register here or call our charity office on 0300 019 4060/8449.

Leading the way as part of the NHP...

Steve Killen, our transformation director, flew the flag for Dorset in 'Connected', the new-look update for all trusts that are part of the New Hospital Programme (NHP).

Steve attended a recent meeting of Cohort 2 schemes who are helping lay the foundations to transform the delivery of new hospitals. He said: "We need to work hard to maintain our collaborative approach to maximise the benefits of scale the national programme brings and share lessons learned for all future hospital building."

You can read Connected here.

UHD part of research study to tackle infections in infants

GP practices and NHS trusts across Dorset, including UHD, are playing a vital role in a new respiratory virus study looking into the leading cause of infant hospitalisation. RSV (respiratory syncytial virus) is one of the leading causes of hospitalisation in all infants worldwide and affects 90% of children before the age of two. In recent months, there has been a resurgence of RSV following the easing of Covid-19 public health measures. Read more here.

RBH: Management suite moves

The following teams will be located in the first floor education centre from Monday (7 November): PAs and EAs, care group admin, specialties care group, information governance and all execs.

IBD nurses will be located in commercial services.

CWU withdraws industrial action dates

The Communication Workers Union (CWU) has called off its strike next week, but is likely to hold a postal strike on 12 and 14 November. We will operate the same contingency and recovery plans as we have in previous national strike action.

A time to remember

On Friday 11 November, we will be holding remembrance events at the new flag pole at Poole outside the Dolphin Restaurant, by the lake at RBH, and by the war memorial boards at Christchurch Hospital.

Join in person or tune in via our social media channels. We'll be streaming the Poole service live on our UHD Twitter, the RBH service on Facebook and the Christchurch service on Instagram. Please gather at 10.55am and download your order of service here.

Poppies are available to buy in the atrium at RBH today (Tuesday) or the dome at Poole tomorrow.

Making a difference with the NHS Staff Survey

"I believe that UHD can be the best place to work. We all have a part to play in making this a reality. Your role is to speak up and use the staff survey to tell me what works and what we need to improve. My role is to act on your open and honest feedback.

"I promise that your answers are anonymous and you cannot be identified by them. Please do not be afraid to speak up. We all have a voice that matters. I hope that together we can build on the unwavering spirit of team UHD and create a workplace in which we all thrive."

-Siobhan Harrington, chief executive officer

Look out for your personal invitation from This email address is being protected from spambots. You need JavaScript enabled to view it. or by post and join the conversation! Do you have any questions about the staff survey? We want to hear from you. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your questions and we will answer them in a special Q+A video.

Calling all medical staff: If you have not received your NHS Staff Survey invitation please contact This email address is being protected from spambots. You need JavaScript enabled to view it. as a number of surveys have been returned to us due to not having a specific location to deliver to.

More vaccination appointments

Click here to book your weekday Covid-19 and flu vaccinations. If you can't find a slot to suit you, please keep checking as more sessions are being added on a rolling basis over the coming weeks. The clinics will be offering the Pfizer bivalent Covid-19 booster.

Weekday appointments run throughout November and can only be booked online - please do not contact our occupational health teams. For information on how to have your jabs elsewhere, and what to do if you have had your jabs elsewhere, visit the occupational health pages of the intranet.

Paging across Poole and RBH

We are having to make some slight changes to the way '701' is used across the trust. This is to allow us to identify and route the call to the correct system, following the introductions of a new paging system.

Please click here for instructions for each site.

BEAT prospectus

Are you looking to further your career, develop your existing skills or learn new ones? Designed as a one-stop shop guide to the training and education opportunities available through the BEAT team and beyond, the BEAT prospectus shows you what training we have available, who it's suitable for and how to book on.

You can find the prospectus for 22/23 on the BEAT intranet pages as well as on the BEAT VLE.

National Radiographer Day – today!

Pop down to the atrium at RBH and the dome at Poole to meet our radiographer teams and learn more about their role within our trust.

Let's talk money

This week (7-11 November) is Talk Money Week, an opportunity to have more open conversations about money. We're using this week to highlight some key resources to help get conversations started, check our socials for more throughout the week. Watch this short video for tips on making and sticking to a budget.

Are you concerned that yourself or someone you know may be subject to financial abuse? Everyone has the right to make independent financial decisions. If your partner, family member, carer or anybody else is controlling your finances, then this is financial abuse. Always remember you are not alone and there are places to go for help and support. Click here to find out more.

Follow this link or scan the QR code to find all of the above and more in a useful guide to help you kickstart conversations about money. Visit the Green UHD resources page to keep up-to-date with the latest on how you can save energy.

Anti-bullying week (14-18 November)

With the theme this year as 'reach out'; we all have a part to play with reaching out to stop poor behaviours. It is a theme to empower people to do something positive and to reach out to someone you know is having a difficult time.

One kind phrase, such as "are you ok"? or "I'm sorry" or just saying "hi" can make a difference to someone having a tough day. One kind word often leads to another and fuels others to also be kind. Have a look at our civility and respect intranet pages which reminds us on why developing a respectful workplace is important to us and our patients.

Fraud Awareness Week - (13-19 November)

Fraud is estimated to cost the NHS more than £1bn each year – enough to pay for over 40,000 nurses. This year we are supporting the NHS Counter Fraud Authority (NHSCFA) campaign highlighting the role of professional fraud fighters in the NHS, such as our local counter fraud specialists and counter fraud champions.

Our counter fraud team will be on site at the following times/ locations so do stop by and see them.

• Poole Hospital (by the dome) – 15 November 2-3pm.
• Christchurch Hospital – 24 November 9.30-10.30am.
• Yeomans House – 24 November 11-12noon.
• RBH – 24 November 12.15-3pm.

In the meantime, if you have any suspicions or concerns about fraud in the NHS, report them to This email address is being protected from spambots. You need JavaScript enabled to view it..

Writing correctly in clinical health records

Scanning of health records can be difficult if the writing is not accurate. Please help the health records teams by following these tips:

• All entries should be made in black ink only this enables accurate scanning.
• Clinical entries should be made within the margin boundaries this ensures that all clinical data is captured by the scanner.
• The legal requirement for the standards for record keeping require all entries to be signed, followed by block capitals name, date and status of the author.
• There should be no loose paper in the file, every document should be filed within the tabbed section of the folder.
• Notice for Poole users of medical records:- The Poole scanning bureau is receiving medical records with all the admission documentation simply attached to the front clip with nothing filed in the correct section within the folder. Any folder sent to the scanning bureau in this manner will be returned to the ward or department for correction.
• Notice to all ward/departments: The green plastic medical record folders are recycled. Please do not attach a patient ID label to the outside of the folder as this is breach of confidentiality and they are difficult to remove resulting in wasted folders which may have to be discarded.

Change to the recording of IV fluid inputs

To improve the accuracy of our patients' fluid balance monitoring, and to support the implementation of our new eObs Digital Fluid Balance solution, the Nursing and Midwifery Forum have agreed to introduce the following changes to recording IV fluid input:

1. Record the volume (not rate) on the IV pumps
2. Reset the pump to zero after doing so. This should be at least every four hours and when an IV bag is replaced

This change took effect from last Tuesday (1 November). All ward leads have been emailed with further details and a poster that can be printed off explaining how to undertake this new process. For any questions please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Discharge referrals forms

Our UHD discharge referrals form is replacing the previous discharge to access form on EPR. Please use this new form to refer for intermediate care, reablement, community hospital and social work assessment. This new form will continue to be rolled out through November with information sheets being circulated to ward areas.

Do your patients say 'thank you'?

If they do – our patient experience team wants to know! Compliments and praise can often go unnoticed and our patient experience team would like to document them here.

RBH: Booking rooms in the Education Centre

Please note, the rooms in the Education Centre are essential spaces for our training and should not be booked for general meetings. If you need to book a generic meeting room, the large committee room and consultants lounge are still available to use in the old trust management corridor in the main hospital building, and there are great facilities available at Yeomans House. For longer meetings and away days, a number of external venues could be a viable option.

You can book the committee room and consultants lounge here, and Yeomans House via UBook.

RBH: Café West opening hours

From Thursday (10 November) until 2 December, Café West will be open from 7.30am until 2.30pm.

Changes to catering services timeline

The timeline for the delivery of our new catering services has changed. Find out more about the plans here.

Remembering Dr Sue Walkden

Dr Sue Walkden, who worked at Poole for many years as a consultant radiologist specialising in head and neck imaging and neuroradiology, passed away at the end of October. A service of thanksgiving will be held at 2pm on 17 November at St Luke's Church in Parkstone. You can find out more here.

UHD Charity: On the Nash

Sing, dance and raise money for our UHD Charity event this Friday (11 November) at Canvas in Bournemouth. Doors open at 7.30pm.

On the NASH is a rock band made up of staff members from the Royal Bournemouth Hospital will be playing lively covers for a fun night out. Tickets are available here.

Join us for the next all staff briefing tomorrow

Join us for the all staff briefing in the gym at Christchurch Hospital at 8am tomorrow (2 November) or online on Teams here. After the live briefing, there will be an opportunity to catch up with Siobhan and our execs and to ask questions until 9am.

New emergency calls

We have now replaced our emergency paging system across UHD. Please familiarise yourselves with the new call structure, which is now live. Laminated posters and ID badge cards have been distributed to wards. Click here to find out how the new system works, the numbers to call and our FAQs.

Protect yourself with on-site vaccinations

Weekday Covid-19 booster and flu vaccination appointments in our occupational health departments are now available to book. While this week's appointments are fully booked, new sessions for next week have now been added. If you can't find a slot to suit you, please keep checking as more sessions are being added on a rolling basis over the coming weeks.

The clinics will be offering the Pfizer bivalent Covid-19 booster. Weekday appointments run throughout November and can only be booked online - please do not contact our occupational health teams. Staff may choose to have either the Covid booster, the flu vaccination, or both.

Click here to book yours. For information on how to have your jabs elsewhere, and what to do if you have had your jabs elsewhere, check the occupational health pages of the intranet.

NHS Staff Survey 2022... one month left to have your say

"Your answers present valuable insight to leaders which helps them understand the individual experiences of staff. Speaking up will positively shape our working lives and the quality of care we provide..." - Cheryl Richardson, cardiology service manager and wellbeing lead.

Look out for your personal invitation from This email address is being protected from spambots. You need JavaScript enabled to view it. or by post and join the conversation! Do you have any questions about the staff survey? We want to hear from you.

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your questions and we will answer them in a special Q+A video.

Calling all medical staff, if you have not received your NHS Staff Survey invitation please contact the OD team at This email address is being protected from spambots. You need JavaScript enabled to view it. as a number of surveys have been returned to us due to not having a specific location to deliver to.

#SpeakUpSparkChange

Farmers market: The news we've all bean waiting for...

Starting tomorrow (2 November) there will be a weekly farmers market stall at our RBH and Poole sites. The Bournemouth and Poole Mobile Market will be offering fresh produce and local goodies with a fantastic 15% staff discount.

The stall will be at RBH west entrance on Wednesdays and Poole main entrance on Thursdays from 10.30am to 5.30pm. Look out for more winter wellbeing offers on our screensavers and in The Brief.

EPMA update

Currently the EPMA system will not allow the ward to move forward to the next day if there are any doses outstanding from the previous day. This restriction will be removed 7 November, to allow staff to continue charting doses for patients on the ward, even in the event of uncharted doses. Wards should still keep charts up to date as part of good practice.

For a brief overview of the new feature, please visit the self help page on the EPMA intranet (under MAS update). If you have any further questions, please contact the digital medicines team on ext. 2984 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Reduced DAIRS service this week

DAIRS will not be available onsite at Poole or RBH on Wednesday (2 November). Any refferals received will be prioritised on Thursday (3 November). Inpatient discharges should not be delayed awaiting a DAIRS review. If a patient requires DAIRS input, please refer in the usual ways so they can be followed up as an outpatient - Poole ext. 8483 or RBH ext. 4568.

Homeless care support team unavailable tomorrow

The team will be unavailable on Wednesday (2 November) across RBH and Poole. Refferals can be made through the intranet to the BCP housing team. Any non-emergency emails can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. to be checked Thursday (3 November).

Change to the recording of IV fluid inputs

To improve the accuracy of our patients' fluid balance monitoring, and to support the implementation of our new eObs Digital Fluid Balance solution, the Nursing and Midwifery Forum has agreed to introduce the following changes to recording IV Fluid input:

1. Record the volume (not rate) on the IV pumps
2. Reset the pump to zero after doing so. This should be at least every four hours and when an IV bag is replaced

This change takes effect from today (1 November). All ward leads will be emailed with further details and a poster that can be printed off explaining how to undertake this new process. For any questions please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

2022 Council of Governors elections

Could you help shape the future of our hospitals in Dorset?

We are searching for governors to continue to strengthen the link between our community and our hospitals. By applying to be a governor, you can make a real difference. We currently have the following vacancies available:

• Staff: Administrative, clerical and management (one vacancy)
• Staff: Allied health care professionals, scientific and technical (one vacancy)
• Staff: Medical and dental (one vacancy)
• Public: Bournemouth (three vacancies)
• Public: Christchurch, East Dorset and Rest of England (four vacancies)
• Public: Poole and Rest of Dorset (four vacancies)

If you'd like to find out more email This email address is being protected from spambots. You need JavaScript enabled to view it. or click here for a nomination form. Deadline for nominations is 5pm on Thursday 10 November.

Free staff bike maintenance

Bike Fixed will be returning to our sites in November to offer a free bike tune up. The team will be available from 9am-4pm at RBH on 9 November and Poole on 10 November. The team will also visit Christchurch on 11 November from 9am-12noon and Yeomans Way from 1pm-4pm.

A limited number of appointments are available on each date. If you'd like to book your bike in, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and include a mobile/office contact number in case the mechanic needs to contact you. If you have a specific issue please email in advance This email address is being protected from spambots. You need JavaScript enabled to view it..

Courageous conversations workshops

We working with a new external provider to support leaders to improve their skills around having 'courageous conversations' with colleagues. The workshops will help delegates to develop their confidence and skills in tackling poor behaviour and addressing underperformance with direct reports, colleagues and other managers. If you would like further information and access to the booking form go to the leadership development pages of the (RBCH) intranet.

You need to have completed our feedback skills workshop before attending – go to the education and training pages to book. If you have attended our 'difficult conversations' workshop in the last two years, then you do not need to attend the feedback skills course first.

RBH: Telemetry lead upgrade

The leads for telemetry boxes on the east wing have been upgraded and now contain five leads. There will still be some boxes still in circulation that have the current three leads until they need replacing. Instructions have been delivered to the relevant clinical areas. For further information or advice please contact CCU on ext. 4146/6578.

CAN Wellbeing Collaborative

Are you a carer, a patient over 65 or a patient over 18 with a long term health condition? The CAN Wellbeing Collaborative are onsite from Wednesday (2 November) to explore and connect you to the right community support. Find out the date and time they are visiting your site here.

Safety focus drop in

Pop down to the dome at Poole on 7 November or the Shelley restaurant at RBH on 17 November to meet our health and safety teams. With a specific focus on sharps, you can discuss any issues, ideas and good practices.

Lunch and Learn in our libraries

This Thursday, (3 November) the 'Lunch and Learn' session is on finding evidence and starts at 1pm. Come and have a look at our online library hub and learn techniques to help you find the papers and information you need. Anyone welcome and no need to book.

RBH: Management suite moves

Our coding team and medical staffing team are now located in the commercial services area on the east wing. The organisational development team is now located in the management annex cabin (behind midwifery community hub). From Monday the pensions and overseas management teams will be located in the HR building.

Welcome back PALs!

The Poole-Africa Link (PAL) team recently returned from a successful two-week teaching trip to Lira, Uganda. The team focussed on strengthening educational links between nurses and doctors from local hospitals and universities which is vital for students' quality training and experience. Check out The Brief tomorrow for a full feature.

AHP newsletter

Keep up-to-date with the latest news and awards in the allied health professionals newsletter here.

UHD Charity: On the Nash

Get your tickets now for a night of lively rock and pop music with our very own RBH staff band On the Nash on 11 November. The event will take place at Canvas, Poole Hill, Bournemouth at 7.30pm to raise money for University Hospitals Dorset NHS Charity. Get your tickets here.