Thank you to our nurses on #NursesWeek

This week we celebrated #TeamUHD nurses across our hospitals. There have been information stands at each of our hospitals, blessings from our chaplains and thank you messages from colleagues and patients. We have also honoured Florence Nightingale, the founder of modern nursing who was known as the lady with the lamp, by carrying a lamp across UHD to represent the transfer of knowledge between our nurses.

We would like to say a huge thank you to everyone who has taken part to raise awareness of the work of nurses in all of our care groups.

You can catch up on all of our content from the week on our social media pages, including a video from our nurses with thank you messages from Professor Paula Shobbrook, acting chief executive, Dr Matthew Hodson, deputy chief nursing officer, and Fiona Hoskins, acting chief nursing officer.

Once again, thank you to all our nurses for everything that you give to our hospitals and to our patients.

POOLE: UHD PAS goes live for inpatients on Tuesday – are you ready?

UHD PAS goes live for inpatients at Poole Hospital on 17 May – please visit the PAS pages on the UHD intranet to access a range of resources – from how to guides, planned ward cutover timings and a handy checklist - to support you before, during and after the cutover. Clinicians should note that cancelled appointments will unfortunately remain visible in the 'future appointments' tab of the patient record, together with a cancellation reason. This is a known issue that clinicians at Royal Bournemouth will be aware of, and that is being addressed as a priority. Regrettably, it will not be fixed before we go live.

All appointments from both RBCH and Poole will appear on the 'future appointments' tab in the patient record. Appointments that have been cancelled will still appear in the 'future appointments' tab but will display a cancellation reason as highlighted below.

All activity from both RBCH and Poole will appear on the 'clinics – RBCH' tabs. Cancelled appointments will appear in the clinic list tab with no indication of cancellation for the patient.

A fix is in development with the supplier to remove appointment entries from EPR when they are cancelled and will be scheduled in a future EPR upgrade.

RBH: Departure lounge takes shape

Royal Bournemouth's new departure lounge is due to open later this month, with estates works nearing completion. Departure lounges support our hospitals in a range of ways, including:

• enabling our same day emergency care (SDEC) clinics to provide fast turnaround of patients
• freeing up nursing staff to focus on patients who need to be in hospital
• making collection for our transport providers simpler, with just one place to go
• improving patient safety.

Look out for news on the opening, and further information including a useful FAQ, soon. The departure lounge at Poole Hospital will reopen as soon as possible – look out for news on this in future bulletins.

POOLE: New mandatory training topics on the BEAT VLE

In the coming weeks four new topics will appear on the BEAT VLE for certain staff groups: tissue viability, VTE (venous thromboembolism), sepsis and end of life. This now completes the alignment of all core mandatory (green brain) topics across UHD. All staff working across UHD will have the same mandatory training. Our attention will now turn to the clinical topics on the heart to be aligned. Email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

RBH: No palliative care cover this Saturday

Due to unforeseen circumstances there will be palliative care cover this Saturday (14 May). For urgent concerns, 24hour advice is available from the Macmillan Unit, call ext. 5470 option 1 between 8am-5pm and option 3 between 5pm-8am. For non-urgent queries, please leave a message on ext. 6021 (HPCT) and a staff member will pick these up on Sunday (15 May).

Adults physio referrals EPR currently unavailable

The forms on EPR are available to be filled in, but unable to be published. As a contingency, therapy services are accepting the following:

• blue physio referral cards
• green OT referral cards
• email referrals (must include - patient name, DOB, hospital number, address, contact number, GP, diagnosis, reason for referral and clinician and speciality referring).

IT are working to fix this issue and functionality will resume on next Tuesday (17 May). Acute paediatric physio referrals is unaffected -please continue to use as normal.

Your May edition of The Brief is out now!

This month's edition includes a picture special from the HRH Prince of Wales visit, and a special interview with three of our nurses to mark Nurses' Week. Take a look inside, meet some of your colleagues and get all the latest news, features and events from Team UHD.

Are you a leader who wants to improve the 'speak up' culture in our organisation?

All of our leaders at UHD should be helping us to achieve a culture where we all feel comfortable to speak up when something at work doesn't feel right, or when we see an area we think could be improved. Our Freedom to Speak Up Guardians and Health Education England have released a series of online training modules for staff, managers and leaders of all levels to help us all know how to speak up, listen up and follow up.

They cover:

• Speaking up – this module is for all colleagues and covers what speaking up is and why it matters, helping learners understand how to speak up and what to expect when they do.
• Listening up – this module is for managers and focuses on listening and understanding the barriers your team may have to speaking up.
• Following Up – this module is for leaders at all levels to increase understanding of their role in setting the tone for a good speaking up culture.

The modules are available for self-enrolment on BEAT, search for Freedom to Speak Up under 'find e-learning'. If you have any feedback on the modules, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Get involved with Dementia Action Week next week

This year we will be celebrating Dementia Action Week (16-20 May) with a week of content and events from across our trust. Join the dementia team down in the marquee at RBH from 10am-4pm for a week of skill sharing, fun and dementia positivity ending with a dementia fete on Friday running from 11am-3pm. Our dementia teams from Poole will be coming to your ward next Monday (16 May) and will be at a stand next Thursday (19 May) in the dome.

Introducing Ecoearn – get rewarded for going green

Did you know the NHS has committed to reaching net zero carbon emissions by 2045? That's why UHD, along with other local trusts, has launched a new combined online platform and app to reward you for taking action to reduce your carbon emissions, cut down on waste and look after your wellbeing. Find out how to download here.

Register for the Ecoearn webinar

Sign up to hear from sustainability experts from across Dorset NHS trusts, about how to earn points with Ecoearn, and put your questions forward to our expert panel of speakers. Register here.

Let's have productive conversations

Join staff workshops that are designed to provide participants with the skills and knowledge to effectively use a coaching style when working with individuals. They will provide an opportunity for participants to develop their coaching style and confidence through practice. The workshops are suitable for anyone who either manages people or is involved in the development of others. To book a place, visit our intranet page and complete a booking form and read all the information on the intranet page before booking your place. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. for any help.

Leading teams through change workshops

Are you leading a team through change? Join one of our leadership development virtual workshops to gain some knowledge and tips around leading through times of uncertainty. The workshops are also a great opportunity to network with other leaders across UHD. Book through the leadership development pages on the RBCH intranet.

Poole: New version of the major haemorrhage policy

A new major haemorrhage policy is going live 6 June. Take a look at the changes and ensure this information is cascaded within our teams and colleagues ready for the go live date. The new version is available on the intranet or read more below:

Key points for communication:

• New major haemorrhage phone line ext. 5555 – this is a dedicated MH phone line – caller to state: major haemorrhage and outline the situation then request blood component support
• Clinical area to request a porter via switchboard on 2222 –indicate: major haemorrhage and location for porter to report to (this is following the 5555 call)

Key changes to policy blood components:

• 2 units of pre-thawed AB Plasma will be immediately available – clinical decision to use with initial emergency group O/group specific red cells

New terminology:

• Shock pack 1: 2 Emergency group O or 4 group specific red cells +/- 2 pre thawed FFP (immediately available)
• Shock pack 2: 4 Red cells (group specific or further O) +/- 3-4 FFP (will need defrosting-30mins)
• Further red cells/FFP units are requested as needed in batches of 4 units
• Consider/offer Cryo/fibrinogen concentrate earlier in haemorrhage - post shock pack 2 use -use ROTEM to guide.

For patient resuscitation, clinical area still to call 2222 in the usual way.

Two weeks to go until our 2022 Revue – Pandemonium

Which VIPs have found themselves on the surgical ward? What really goes on in Team's meetings? Which trust executives have transformed themselves into a chart-topping pop group? This is a great opportunity for us all to come together with our colleagues, take a lighter look at life in the NHS and support our UHD Charity through ticket sales. You can watch the show on 25 and 26 May at Talbot Heath School in the STEAM hub auditorium. Doors will open at 7pm, with the show starting at 7.30pm. Tickets cost £10 (plus booking fee) and include an interval drink during the show. You can buy tickets here.

Do you need immigration advice?

Citizens Advice for Bournemouth, Christchurch and Poole are running a drop-in immigration advice clinic at Bournemouth Library.

Sessions run on the 8 June, 6 July and 7 September from 10am-2pm. No booking is necessary but appointments will be time limited when demand is high.

Make a difference with Clinical Trials Day

Clinical Trials Day is a well-deserved 'time out' to recognise the people who conduct clinical trials and to say thanks for what they do every day to improve public health. This day of celebration also provides our staff working in clinical trials with a unique opportunity to raise awareness of their work– and of clinical research as a career option – among the public. The research response to Covid-19 has been incredible and would not have been achievable without the fantastic staff in our research team, the clinical teams and supporting departments who make it all possible, and the overwhelming generosity of our patients who give up their time to take part. Pop down to the dome and the atrium next Friday (20 May) to meet some of the team and find out about the important role clinical trials play in our trust.

Enjoy free use of a beach hut for a week

As a thank you to staff, University Hospitals Dorset NHS Charity are funding three beach huts on local beaches which are available for permanent staff to use through a ballot. Huts across Bournemouth, Boscombe and Southbourne are allocated for one week at a time with rentals starting on a Saturday and completing on the following Friday. There are three huts available and each member of staff can apply for one week per year - please complete the form here to submit your application and return to the patient affairs office at RBH; post point CO3 by 20 May; you can put two different choices of weeks in order of priority. This is a ballot and chosen weeks will be allocated as per people's choices as much as possible.

Job of the week: practice educator midwife

We are looking for two experienced Midwives with a passion for teaching and developing staff. Last year we cared for over 4700 women across two hospitals sites of Poole and Bournemouth and in the community. We are champions of normality, and in partnership with the obstetricians advocates for all women during their maternity journey. Find out more about the role here.

World record attempt for motor neurone disease (MND) and former colleague

In 2021, RBH anaesthetist Dr Andrew Vaughton was given the devastating diagnosis MND. MND is a fatal, rapidly progressing disease that affects the brain and spinal cord. It can leave people locked in a failing body unable to move, talk and eventually breathe. Andy has been playing beach touch rugby with a group of friends on Sandbanks beach since 2008. This group has evolved and grown into the Sandbaggers Beach Touch Rugby Team - which includes several members of the UHD surgical directorate, as well as local GPs. Dr James Keegan, consultant and member of the Sandbaggers team said: "When Andy was diagnosed with MND we were all heartbroken for him and his family. He got a lot of help and support from the MND charities after his diagnosis. Sadly, he has now stopped work and whilst we all miss his good humour, we wanted to support him through this slightly crazy challenge. Hopefully we can raise as much money as possible to support Andy and others in a similar position." The event will be raising money for Motor Neurone Disease Association and the My Name'5 Doddie Foundation. Find out more about the challenge here.

Discounted tickets from Lighthouse, Poole for NHS staff

Our friends from the Lighthouse are offering NHS staff discounted tickets to see Boeing Boeing, a award winning comedy hit from the West End. Discounted tickets are offered to staff at £10 per ticket with promo code NHSBOEING. If you would like to hear some inspiring stories from some women in history, we have also been offered tickets to see Fantastically Great Women featuring powerful stories including that of nursing pioneer Mary Seacole, at £10 per ticket with discount code FGW10NHS.

HRH visits UHD

His Royal Highness The Prince of Wales visited the Royal Bournemouth Hospital today to recognise all that NHS staff and patients have been through during the past two years.

During his visit, The Prince Charles met staff from RBH, Poole and Christchurch, and visited the new Derwent operating theatre that will help with the backlog of patients requiring elective operations since the pandemic.

He then officially opened our new Lavender Garden on the east wing, dedicated to the memory of colleagues who have died and a special area for staff to rest, reflect and recharge. The garden was funded by generous donations to our University Hospital Dorset NHS Charity, and Prince Charles met donors and family members of those who have died.

The garden is open to all staff - please do visit if you can.

You can read more about the Royal visit here.

Discharge services across our hospitals

Due to staff vacancies and sickness within the team we are unable to provide a seven-day service across all our sites.

Our discharge team will operate a six-day service with support 8am-6pm Monday to Friday. Saturday will operate 8am-4pm with no service Sunday.

RBH: Portering services prioritised today

Due to staff shortages, portering services are currently prioritising responses.

This may lead to a delay for some requests and we apologise for any inconvenience this may cause.

POOLE: UHD PAS goes live for inpatients on 17 May – are U ready?

As we gear up to inpatients at Poole Hospital going live on UHD PAS later this month, you can find a range of helpful documents, including a ward-level checklist, instructions for EPMA users, user guides and a schedule of ward go lives times, on the UHD PAS section of the intranet.

Comprehensive support will be available on the day, with expert teams on site and across the hospital to support you during the cutover, including specialist nurses, IT trainers and application support personnel, business intelligence and the single PAS programme team.

UHD PAS is a combination of the two separate patient administration systems (PAS) historically used by Poole Hospitals and the Royal Bournemouth and Christchurch hospitals.

Benefits at a glance:

• allows the creation of single waiting lists at specialty level across all sites
• standardises waiting times across UHD
• offers improved patient choice about where they are seen
• more efficient booking processes, utilising just one PAS episode
• is an evolution of the PAS systems used currently
• makes more efficient use of our resources.

If you have a question about UHD PAS please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Celebrating Nurses Week

Next week our trust will come together to celebrate the fantastic work of all of our nurses, and to say thank you for everything that they do for our community.

Look out for stands in the dome at Poole, and by the restaurants at Royal Bournemouth and Christchurch each day, where throughout the week all of our care groups will take their turn to celebrate our nurses.

To honour Florence Nightingale's birthday, and to mark the transfer of knowledge between our nurses a lamp will travel across our hospital sites on Tuesday, Wednesday and Thursday. The lamp will finish its journey at the Poole Hospital Chapel for a service at 12.30pm on Nurses Day (12 May). The service will be livestreamed on our social media channels, so please tune in to share your support for our nurses.

We will be sharing content throughout the week, so keep an eye on our social media channels.

Appraisal season

It's almost time for our annual staff appraisals.

This is an opportunity to have good conversations, reflecting on our last year and reviewing and recognising achievements and progress. Your appraisal meeting provides an opportunity to:

• discuss how things are going
• receive feedback
• establish future goals and objectives
• talk about future aspirations
• identify areas for development
• document your plans for training and development and for your career.

Appraisers – ensure you are 'appraisal ready' by allocating time, communicating with your appraises, booking rooms and reviewing team objectives for the coming year.

Further details about the appraisal process, including the forms, can be found on the intranet under 'appraisals'.

RBH: No palliative care team (HPCT) cover this Sunday

There will be no RBH hospital palliative care cover this Sunday (8 May).

For urgent concerns, 24 hour advice is available from the Macmillan Unit, please call ext 5470 option 1 between the hours of 8am-5pm and option 3 between the hours of 5pm-8am.

For non-urgent queries, please leave a message on ext 6021 (HPCT) and a staff member will pick these up on Monday (9 May).

Welcome to our new head of midwifery

Kerry Taylor has joined our maternity team as our new head of midwifery. Kerry has been a midwife for 22 years and joins us from Royal Berkshire Hospital.

"After visiting UHD before I joined the team I was overwhelmed how welcoming and helpful staff were – every time I looked lost someone stopped and took the time to guide me to the right department. I think this attitude is a sign of a great trust, and it's been reflected across my first weeks with everyone making a huge effort to help me settle in.

"I'm really looking forward to getting to know the whole maternity team, building our relationships and working together – I am also of course excited to be working in the brand new maternity department in 2024. Working in a new, spacious high-specification department is going to be fantastic.

POOLE: Employee self-service (ESS) and manager self-service (MSS) user tutorial

On 26 May, the BEAT team will be holding two tutorial sessions to show staff how to use ESS and MSS to book themselves and their team onto mandatory training.

Session times are:

• 12.30-1pm
• 1.30-2pm

Sessions will be in seminar room 3 at the education centre.

Attendees who have a work laptop are asked to bring it with them and have their ESR username/smartcard and password to hand.

To book email This email address is being protected from spambots. You need JavaScript enabled to view it..

POOLE: It's curtains for bed curtains next week

Curtains are being replaced as part of our regular changeover programme next week (9-13 May).

If you have any questions, contact This email address is being protected from spambots. You need JavaScript enabled to view it. ext. 2725.

Complete our health and safety audit tool

The health and safety audit tool (HASAT) completion deadline is coming up at the end of June and our health and safety team is still awaiting the return of a large number of department responses.

This is a mandatory return, if you are a manager and have not yet returned your departments response you access the form and further information on the health and safety pages of the intranet.

If you need any help completing this, please contact your local health and safety advisor.

Job of the week - medical laboratory assistant

Applications are open to join our laboratory team.

Our laboratories are an exciting and integral part of our hospitals and as a medical laboratory assistant you will be working in departments such as biochemistry, haematology and blood transfusion, supporting our fantastic biomedical scientists.

Find out how to apply here.

Three weeks to go until our 2022 Revue – Pandemonium

Don't forget to book your tickets for our staff Revue show!

Our colleagues are working hard rehearsing for our production of 'Pandemonium' a show by our staff, for our staff. This is a great opportunity for us all to come together with our colleagues, take a lighter look at life in the NHS and support our UHD Charity through ticket sales.

You can watch the show on 25 and 26 May at Talbot Heath School in the STEAM hub auditorium. Doors will open at 7pm, with the show starting at 7.30pm. Tickets cost £10 (plus booking fee) and include an interval drink during the show. You can buy tickets here.

SafeCare and HealthRoster drop-in sessions

Are you a SafeCare or HealthRoster user? Do you have a question about either system or an issue we can help resolve?

Every other Wednesday our workforce team will be available to offer support in for drop in sessions on Teams from 1-1.30pm.

Calendar invites have been sent to ward/department leaders so please ask them to forward to you if you would like to drop in or email This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..

The next session is on Wednesday (11 May).

Raise awareness of women's health projects at UHD tonight

Join our charity at Baiter Park, Poole from 7pm tonight (6 May) and walk to support women's health across Dorset.

Gather a group of friends, family or colleagues to take part and invite your loved ones to cheer you across the finish line. You can even bring your four-legged friends along for a walk under the stars.

You can buy your tickets at the event from the charity stand. £15 for adults and £8 for children under 16. (Under 5s go free).

Tickets include free pizza from Papa Johns and your very own Twilight Walk t-shirt.

Principal investigator workshops

Are you a principal investigator (PI)?

Join a workshop focusing on your role and responsibilities, developing a understanding of the regulatory landscape in research, leadership, oversight and communication skills and the importance of building working relationships with research and development and research and innovation. and R&I departments.

Workshops take place in Southampton on 17 May, 9.30am-3.30pm.

If you would like to attend contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Free staff bike maintenance next week

Bike Fixed will be returning next week to offer you a free bike tune up.

If you suspect your bike may need replacement parts, Bike Fixed may be able to supply these, but they will incur a charge.

If something is spotted which may need to be replaced, you will be advised about this at the time of the service.

RBH - 11 May 9am - 4pm

Poole - 12 May 9am - 4pm

Christchurch - 13 May 9am - 12pm

Yeoman's Way - 13 May 1pm - 4pm

A limited number of appointments are available on each day.

If you'd like your bike to be serviced, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

New chair for UHD announced

Rob Whiteman CBE has been appointed the new chair of University Hospitals Dorset NHS Foundation Trust. He will start in the role on 1 July 2022 and replaces David Moss who retired from the NHS earlier this year. Rob has been chief executive of the Chartered Institute of Public Finance and Accountancy for the last eight years and has held many other executive and non-executive roles including chief executive of the London Borough of Barking and Dagenham and chief executive of the UK Border Agency. Rob also has significant experience of working with the NHS from his time as chair of North East London Sustainability and Transformation Programme (STP) and as a non-executive director and chair of audit at Whittington Health NHS Trust and Barking, Havering and Redbridge University Hospitals NHS Trust.

Paula Shobbrook, our acting chief executive, said: "We are delighted to have someone of Rob's calibre and experience joining us. This is an exciting time with the establishment of Dorset's Integrated Care System (ICS) and Rob's extensive experience in the NHS, nationally and in local government makes him perfectly suited for this role. I look forward to working closely with him."

Rob said: "I am really looking forward to joining UHD. I know the trust very well as I live in Dorset and am aware of the good reputation the hospitals have locally. This is a fantastic opportunity to join as chair as the hospitals continue the £250 million transformation programme. I look forward to supporting the new chief executive and helping to ensure UHD plays an important role within the NHS Dorset ICS".

Celebrating our incredible nurses this week

This week we will be celebrating nurses across our care groups, in the run-up to #NursesDay on Thursday (12 May). Throughout the week you can visit stands in the dome at Poole and outside the restaurants at Royal Bournemouth and Christchurch for information from each of our care groups on how they represent the #bestofnursing at UHD. Today we are celebrating our international nurses – to find out more on what this brilliant group think makes the #bestofnursing.

To honour Florence Nightingale's birthday on Thursday, and to mark the transfer of knowledge between our nurses, a lamp will travel across our hospital sites on Tuesday, Wednesday and Thursday. Today, the lamp will be moving through Christchurch Hospital, tomorrow at Royal Bournemouth and Thursday at Poole. The lamp will finish its journey at the Poole Hospital Chapel for a service at 12.30pm on Nurses Day on Thursday (12 May). The service will be live streamed on our social media channels, so please tune in to share your support for our nurses.

Keep an eye on our social media for videos, pictures and more information on our incredible nursing workforce throughout the week. We would like to say a huge thank you to all of our nurses for everything they bring to #TeamUHD.

Reporting a violent or aggressive incident at work – a short survey

If you have been a target of violence or aggression here at work – either physically or verbally – we encourage you to always report this via Datix/LERN. We would also recommend that you have reported this to your manager so that colleagues are aware and you can be supported.

As a Trust, we have a commitment to ensure the safety of all our colleagues. We believe that not all attacks are being reported through Datix/LERN so for a trial period we have set up this survey to help us to work out trends so we can work towards helping to protect everyone.

Please complete this short survey to help us plan.

We believe that you should report this incident via Datix/LERN. Reporting these incidents are extremely important to us so that we can investigate, learn and action any measures required to help prevent further occurrences of this type of incident in the future. If you need support with this please contact your line manager.

Further resources are available here.

Get involved with Dementia Action Week, 16-20 May

This year we will be celebrating dementia action week with a week of content and events from across our trust. Join the dementia team down in the marquee at RBH from 10am-4pm for a week of skill sharing, fun and dementia positivity. Highlights of the week will include Q&A sessions, quizzes, and raffles ending with a dementia fete on Friday running from 11am-3pm. To find out more contact or call ext. 2127 or 2822.

Promote your vacancies on our new recruitment social media channels

We now have dedicated social media accounts for UHD jobs - on Twitter and on Facebook.

These pages will focus on our current vacancies, events and everything else recruitment related.

Missing video consultation laptops

Laptops borrowed from the main outpatient department and used for video consultations will need to be returned as soon as possible to the outpatient department.

Advance your career as a nursing associate

Are you a HCSW who is wants to advance your career and gain a nursing associate qualification? Applications are now open with both Bournemouth, Poole College and Solent University for this two-year foundation degree apprenticeship. Entry requirements include a level 3 qualification and Maths and English certificates. Applications close at the end of May so please contact for an application form by 23 May. Line manager support is required for all applications.

Reconnect and refresh your Trauma Risk Management (TRiM) training

We're committed to supporting our TRiM practitioners, and on 23 May we will be holding a reconnect and refresh session for one hours at Poole and RBH. The sessions will update and refresh you on your TRiM training model at UHD, and be an opportunity to discuss the support we can give our colleagues going through trauma. We would like to encourage all our TRiM practitioners to attend. If you have not received a direct email inviting, you to the event, please email Helen Martin at This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line "TRiM reconnect and refresh".

NHS England career development workshop

NHS England is running two workshops aiming to help participants understand who they want to be as a leader and experience they will need to gain. Attendance for both sessions is recommended - 18 and 25 May, 9am-1pm. For further information, please use this link which will show you more about the content and how to register. If you do attend, please let This email address is being protected from spambots. You need JavaScript enabled to view it. know so that we can share your learning.

Your Monthly Wellbeing Buzz

Our Dorset has produced a newsletter to promote wellbeing across our integrated care system (ICS). Your Monthly Wellbeing Buzz brings wellbeing updates and resources straight to your inbox enabling you to take advantage of the brilliant sessions, opportunities and activities across Dorset.

You can subscribe to the newsletter and start boosting your wellbeing with our ICS partners here.

Bike Fixed will be returning next week to offer you a free bike tune up.

If you suspect your bike may need replacement parts, Bike Fixed may be able to supply these, but they will incur a charge. If something is spotted which may need to be replaced, you will be advised about this at the time of the service. A limited number of appointments are available on each day.

• RBH - 11 May 9am - 4pm
• Poole - 12 May 9am - 4pm
• Christchurch - 13 May 9am - 12pm
• Yeoman's Way - 13 May 1pm - 4pm

If you'd like your bike to be serviced, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

POOLE: departure lounge is open, supporting flow

The departure lounge trial at Poole in the former RVS café continues today and tomorrow (3-4 May), and 9-10 May.

It is important that all suitable patients for discharge are transferred to the departure lounge as early as possible, to ensure beds are available for patients awaiting admission via emergency and elective pathways, with the aim that one patient from each speciality arrives before 10am.

You can find out more about the patient inclusion and exclusion criteria in the standard operating procedure (SOP) available in the latest news on the intranet.

To contact the departure lounge, which is open from 9am-4pm, for any queries please ring ext. 5707 or ext. 4172.

Celebrating Nurses Week 2022: 6-12 May

As part of our Nurses Week celebrations, and in honour of Florence Nightingale, a lamp will be journeying through UHD to wards on all of our sites – symbolising the unity of nurses across our trust. Our chaplains will be visiting wards with the lamp, and we would like you to nominate nurses from your area on each site to accompany them. Please email you nominations to This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..

The lamp will be on site at Christchurch, the Macmillan Unit and Royal Bournemouth Hospital on 11 May, and will complete its journey through Poole, Forest Holme and St Mary's Maternity on 12 May, finishing at our Poole chapel for a Nurses Week blessing service at 12.30pm. There will be services in each of our chapels at 12.30pm, and these will be livestreamed on our social media.

We would love to see pictures of the lamp as it travels across the trust, please send yours to This email address is being protected from spambots. You need JavaScript enabled to view it. or use the hashtag #uhdnurses2022 on social media.

Don't forget to send in your pictures and videos to This email address is being protected from spambots. You need JavaScript enabled to view it. by the end of the day today to celebrate the nurses in your area during Nurses Week.

Questions we can all ask in Deaf Awareness Week

If I call a patient's name in the waiting room, will they hear me? Can my colleagues lip read if my camera is switched off on teams? If a patient can't fully hear the options I am giving them, can they consent?

Our hospitals should be inclusive to all our patients and colleagues, however this may not always be the case for those who are deaf and hard of hearing. This week is Deaf Awareness Week, but there are permanent changes we can make to our behaviours to help the deaf community, including taking part in Deaf Awareness training. The training takes one and a half hours to complete, over 12 modules and includes a quiz.

Deaf awareness e-learning is available free to all staff, click here to start the training using access code UHDNHSFT.

Getting insulin safety right

This week is insulin safety week, raising awareness of insulin safety among healthcare professionals. Many of us treat patients with diabetes and it is important to know the right insulin, right dose, in the right way and at the right time. Pop down to the restaurant at RBH to meet our diabetes team this week to find out more.

Reminder: Microsoft Office support ended

From Sunday (1 May) the Outlook 2010 app is no longer supported by Microsoft Office and we will not be able to access our emails via the app. We will only be able to access our emails using the online version of Office 365.

Dying matters awareness week - helping to make sure everyone is #InAGoodPlace when they die

This week is dying matters week, where communities across the country come together to talk about death, dying and bereavement.

It's never too early to start to have these conversations and can mean that as a community we can work towards ensuring Advance Care Plans are documented and that everyone can be #InAGoodPlace when they die – physically, emotionally, financially and crucially, with the right care and support.

In Dorset, local clinicians in collaboration with HCI (Health and Care Innovations), have developed a suite of four videos and supplementary leaflets which provide an overview of things patients may wish to consider when thinking about making an advance care plan, this can be found here.

From today, meet the end of life and specialist palliative care team in the dome and atrium (3-6 May) to find out how you can learn more.

Become an end of life champion

Keep up-to-date with our end of life team with a quarterly newsletter and become an end of life champion. These champions will cascade information to colleagues and be a source of advice in their departments. To become a champion please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Retiring Internet Explorer

On 15 June, we will be retiring the Internet Explorer browser.

Whether Internet Explorer is your primary browser or you only use it for specific tasks, we will no longer be able to access Internet Explorer on your device after this period, you will automatically be re-routed to Microsoft Edge.

IT has ensured that the main clinical apps used in the trust will continue to work when accessed via the EPR interop or standalone. Please ensure that any specific ​web-based apps that are used by your specialty work in MS Edge prior to 15 June. Chrome will not be impacted.

For any queries, contact Matthew Curley at This email address is being protected from spambots. You need JavaScript enabled to view it..

Join in with prayer

Roman Catholic masses have resumed on RBH and Poole sites at the following times:

RBH: first Wednesday of each month at 5.30pm

Poole: first Thursday of each month 12pm

All staff very welcome.

New resource for patients on waiting times

The NHS has recently launched the national planned care patient digital platform which gives patients direct access to the latest average wait time information for our trust, as well as helpful advice for patients while they wait.

We're encouraging patients to look at the site where you may find the information you need before contacting your GP or hospital for an update about any elective procedures you are waiting for.

Updated weekly, the site is easy-to-use and is 'open-access' so carers, friends, relatives, and NHS staff can also access this information.

Together leading compassionately - leadership and management offer from Dorset ICS

The Dorset ICS is launching a new offer of support and development for leaders and managers across the Our Dorset system. The programme is an offer of two halves; inspirational 90-minute webinars hosted by expert speakers centred around managing and leading compassionately and collaboratively and facilitated sessions. If you decide to take part, please let the Organisational Development team know so we can get an idea of what support our staff are receiving and we can share your learning.

You can find more about the offer and links to sign up here Together Leading Compassionately – Join Our Dorset

Psychology eBook trial

The library is trialling a collection of psychology and mental health eBooks, with over 600 different titles. Click here to see them all. You will need your NHS OpenAthens login to access the eBooks or alternatively you can contact the library for a list. If you have any feedback about these titles and think these are something we should purchase, please get in touch with us at This email address is being protected from spambots. You need JavaScript enabled to view it..