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University Hospitals Dorset NHS Foundation Trust

Transforming Care Together:

Better for patients, better for staff

A £500m investment in our hospital sites ensuring our patients receive the right care, in the right place, at the right time

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Thanks to our public and partners support, we’re certain our ambitious plans for our hospitals will make a real difference to the population we serve. The changes are already underway. Taken together, they will improve healthcare for patients and the wider community, creating a great place to work for our staff for years to come

siobhan harrington

Siobhan Harrington, chief executive

Fast Facts

  • £500m invested in local health services
  • New top-class patient facilities
  • Investment across our sites, in community services, access, and travel
  • On track with carbon reduction and UHD Green Plan
  • Royal Bournemouth Hospital as a major emergency centre - faster, better specialist emergency care when you need it
  • Poole Hospital becomes the biggest major planned care centre in the UK - reducing waiting times

Timeline

building for the future a3 march 2025

FAQs

Following the Dorset Clinical Services Review, plans were approved to reform local health services in 2019. Over 10,000 hours of NHS staff time were invested into developing these plans for our future, with the input of doctors, nurses, allied health professionals and many others.

Focusing on emergency care at Royal Bournemouth Hospital will mean emergency cases will be centred on the site with increased consultant and specialist team cover, seven days a week. This will reduce numbers of patients transferring between hospitals, put less demand on ambulances and hospital services, and so achieve better outcomes for patients.

Bringing together planned care on the Poole Hospital site will provide rapid treatment of elective operations. These are without the disruption or delay that can occur from high volumes of emergency cases having to take precedence. Thousands of patients each year will benefit from shorter waiting times.

Christchurch Hospital will continue to offer specialist palliative, rehabilitation and various outpatient and diagnostic services. Recent investment in extra physio facilities have been put to good use, with our ‘mass clinics’ featuring in BBC news coverage.

Over £500m is being invested in local health services, providing new top-class patient facilities. There is wider investment across all our sites, including community services, access, and travel.

Opening in spring 2025, the BEACH building will house emergency, critical care, maternity, and children’s health services. It will feature 20 new neonatal beds, 45 children’s beds, 30 critical care beds and 45 maternity beds. It will also have new birthing pools for mothers, along with energy-efficient systems and single rooms for mothers.

The new Emergency Department (ED) is twice as large as the current one and will help 150,000 patients each year get treated faster. Combining emergency care in one place will improve decisions for 2,800 patients and remove the need to transfer 4,100 patients, allowing quicker access to care.

The new state-of-the-art theatre complex is an extension to the existing hospital site comprising of a purpose-built five storey tower. Opened by patient Julie Hills in July 2023, it incorporates a four-table ‘barn’ theatre, where the main surgical area is large and open-plan. This is one of the first facilities in the UK, with each patient treated in a dedicated space with an ultraclean air canopy over each station. Once the reconfiguration is complete, Poole will be the largest planned care site in the UK, by separating planned and emergency care there will be shorter wait times and fewer cancellations for planned procedures.

Yes, Poole ED will stay open for now. Following the clinical changes, an Urgent Treatment Centre will remain on the Poole site and will continue to provide timely access to urgent care for patients with minor injuries or minor illness. This will ease the pressure on the Emergency Department at the Royal Bournemouth, freeing up the team there to treat the more unwell patients, most of whom will arrive by ambulance. The Poole UTC will be treating nearly 800 different types of minor illness and injuries - including fractures, cuts, abdominal pain and scalds/burns. It will be staffed by specialised nurse practitioners and GP’s, 24/7, 365 days a year.

Big things are happening in April 2025 with a brand-new maternity and neonatal unit set to open at the Royal Bournemouth Hospital’s BEACH building. This state-of-the-art unit will replace the current facility at Poole Hospital, bringing the latest amenities and exceptional care to expecting parents in east Dorset.

To support the move NHS Dorset has launched a new marketing campaign, ‘Born at the BEACH’, to keep the public informed leading up to the opening in April 2025. Stay informed with the latest updates leading up to the opening at https://maternitymattersdorset.nhs.uk/beach or on the UHD website: https://www.uhd.nhs.uk/about-us/future

We are developing a simple and effective wayfinding system using best practices from other hospitals. Charitable support is funding the project, starting in Royal Bournemouth to address changes from the building projects. Once updates at Poole are complete, the improved system will be extended there as well, making navigation easier for all visitors.

Our goal is minimising the environmental impact of our estate. We are aiming to attain a BREEAM “Very Good” rating or higher for ongoing projects - on track with our path to having ‘net zero’ carbon emissions by 2040. Our commitment to sustainability is evident in the development of comprehensive sustainability approaches.

Our digital transformation plans include better systems for booking appointments, for sharing scan images and in the use of AI for pathology. With the Electronic Health Record in development, we are speeding up care and improving quality

We designed a ‘roadmap’ for moves starting next spring, which is available in our Transforming Care Together brochure with confirmed dates tied to developments over the next 18 months. Look out on the UHD website for more information on our public engagement events. These are a great opportunity to say hello to team UHD and chat about the changes happening across all hospital sites. More information here

If you have a question about our transformation plans, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. (marking ‘Transformation Question’ in the subject line) and we will post the answer on this web page.





Take a look inside our new BEACH Building

In this video, Isabel Smith, our Medical Director for Strategy and Transformation, gives us a tour of the building's key features - including purpose-built maternity and children’s units, an expanded emergency department, and one of the largest critical care units in the country.

Poole Hospital - Our new planned care site

In 2026, Poole Hospital will become the major planned care hospital for the region, able to offer high-quality elective care, protected from emergency pressures. Watch this short animation to see how the new facilities will transform healthcare in Dorset.

Background to the clinical changes

NHS Dorset CCG have produced a website – Dorset's Vision – which explains how we are working together to improve healthcare in Dorset.

The future of acute healthcare:

  • Hospitals in East Dorset will have specialist roles
  • Bournemouth will become a Major Emergency Hospital
  • Poole will become a Major Planned Hospital
  • Dorset County Hospital will remain largely unchanged delivering planned and emergency care

You can visit the Dorset Vision website here.

Patient Benefits

Summary and patient benefits

Major emergency hospital

  • New purpose built Emergency Department (ED) that is twice as large as existing departments combined
  • Combined workforce means there will be Consultant presence in ED for more hours of the day than there is currently.
    • High quality decision making leading to reduced admissions and fewer unplanned returns to ED
  • All services offering emergency care will be on site with ED, so there will be no transfers of patients between hospitals for appropriate care. For example, currently any patient with a hip fracture attending Bournemouth ED, needs to be transferred to Poole for specialist care.
    • Shorter time to appropriate treatment
    • Improved patient outcomes
  • Acute ambulatory care and assessment floor co-located near to ED to support emergency care

Major Planned care hospital

  • Focus on elective low risk surgery
  • Improved theatre environment, construction of new theatre block to start October 2020
  • Fewer cancellations of operations as no emergency interruptions
  • Shorter time to treatment – estimated 6000 patients per year will have their waiting time reduced.
  • Better patient experience
  • Urgent treatment centre (UTC) open 24/7 to take non-life threatening urgent conditions such as fractures, cuts, abdominal pain and scalds/burns.
    • The UTC will treat approximately 50,000 to 60,000 patients per year for non-life threatening conditions

Cardiology

  • No transfers of patients between sites leading to shorter time to treatment and reduced stay in hospital.
  • All patients will have access to out of hours consultant cover and sub-specialist services
  • Improved access to relevant diagnosis and treatment 7 days a week
  • 7 day in-reach into ED and Ambulatory Medical Unit (AMU) to review all cardiology patients attending these areas
  • Improved outcomes and shorter stays in hospital

Maternity

  • New purpose built premises for ante-natal, birth and post-natal care.
    • Major improvement in facilities, especially for women with disabilities and mental health problems.
    • Suitable accommodation for partners
    • Better patient experience
  • Ante natal care and birth on the emergency site
  • No transfers between hospitals for complex patients or complications/emergencies therefore reduced risk of deterioration and no delays in access to appropriate care.

Children's services

  • New purpose built premises for children in patient ward
    • On emergency site close to ED and all services offering emergency care
  • Focus on improving children's facilities for diagnostics, out-patient clinics and treatment

General Surgery

  • All patients will have access to relevant services depending on need
  • No transfer of emergency patients between sites
  • Quicker access to treatment
  • Improved patient flow by concentrating planned activity at the planned care site
  • Improved access to full range of surgical expertise and specialist expertise.

Haematology

  • Combining of clinical teams will lead to greater specialisation of the clinical workforce and improved out of hours cover.
  • Improved access to clinical trials in merged organisation
    • Earlier access to drugs as part of a trial that are not yet in general use, which can in some cases significantly expend life expectancy

Oncology

  • Co-location of haematology and oncology wards on the emergency site, with close access to critical care and emergency care
  • Improved facility for acute oncology services close to the wards
  • Out-patient chemotherapy to continue on both sites, with a view to moving more services into community hospitals in the future to improve access to care and bring care closer to home.

Gastroenterology

  • Combining of clinical teams will mean a 7 day service is possible at the emergency site.
  • Improved planned care patient flow, leading to shorter times to treatment
  • Improved sub-specialisation of clinicians leading to faster diagnosis
  • Improved access to endoscopy

Stroke

Future of our stroke services in Dorset

Recent transformation videos

Latest news on our transformation plans

Dr. Isabel Smith, consultant anaesthetist and medical director for strategy and transformation at University Hospitals Dorset, gives an update on the exciting £500m transformation plan for our hospitals.


Dr Harry Adlington, UHD's clinical director for emergency and urgent care, narrates this short film of the bright future for emergency care.


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